Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Files App (icloud drive) not working -ios11

So after the ios 11 update, icloud app was replaced by “Files” app.. I was transferring photos from my phone to the files app and it was successfully synced (which I can see on my Macbook too) but after 3 hours, i can no longer connect to my Files app on my iphone.. error message “ the folder contents could not be displayed because of an unknown error” i already tried to sign out and sign in on my icloud for several times, i also tried hard reset on my phone, i also tried deleting and re Installed the Files app... need help on this guys! Thanks!

User uploaded file

User uploaded file

Posted on Sep 22, 2017 7:50 AM

Reply
Question marked as Best reply

Posted on Sep 26, 2017 2:22 PM

Photos are meant to be stored in iCloud Photos, not the Files app.

1 reply

Files App (icloud drive) not working -ios11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.