WHERE CAN I BUY AN “APP STORE TOP UP CARD” TO INCREASE MY BALANCE (CURRENTLY AT $0.31) TO BUY A NEW APP

I got an iPad Air 2 (iOS version 11) and I live in Windhoek, Namibia down here in the South Western hemisphere of Africa (west to South AFrica).

I have two Login Id’s and access to two iTunes stores:

  • One in America
  • And one in the South Africa

I want to buy an app called “Marvin Classic Ebook Reader”; I’ve done many online purchases via PayPal using my FNB Debit Card (VISA) account, other than the Apple Stores mentioned above (Apple rejects the method of payment because I am not living in Apple’s listed countries like France, England, Italy etc.); since I am not permitted to use the above method of payment because where I live, where can I buy an “App Store Top-Up card” using the above method of payment? My iTunes account’s current balance is $0.31? the local Apple agents doesn’t sell them anymore (top up cards), and are at wits end to help me in my predicament.

Also how do I get my account with a small balance like mine to zero, so that I can change my country of residence, and explore other options? Apparently a zero balance is perquisite in doing so.

Frustrated.

Thankyou in anticipation.

iPad Air Wi-Fi + Cellular, iOS 11

Posted on Sep 22, 2017 7:59 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2017 10:06 AM

You cannot use the US store unless you are in the US (and similarly for the South African and any other country's store). Contact iTunes Support and ask them to remove the balance from your account so that you can put your real address on it : https://www.apple.com/emea/support/itunes/contact.html.

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

WHERE CAN I BUY AN “APP STORE TOP UP CARD” TO INCREASE MY BALANCE (CURRENTLY AT $0.31) TO BUY A NEW APP

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.