Does Apple replace battery for ipad 5?

The battery on my ipad 5 w/64GB memory and latest iOS installed will no longer take a charge. I've researched and found non-apple replacements; however I prefer to keep Apple compliant.


Will Apple replace my battery??

iPad Wi-Fi + Cellular

Posted on Sep 22, 2017 10:06 AM

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Posted on Sep 22, 2017 10:08 AM

Yes. See iPad Battery & Power - Official Apple Support

2 replies

Sep 29, 2017 9:37 AM in response to rjatkins42

From what I've read about this topic is they will exchange your iPad Air with an exact model and specs, per battery program. I think it is due to the fact that iPad Air's are put together with double-sided adhesive tape to secure the Digitizer to the metal frame. Unlike it's smaller brethren, the iPhone is easily opened, to replace the battery, by removing 2 screws located on the bottom of and both sides of the charging port. Because of the complexity and time involved in replacing the battery on site, they will hand you a remanufactured iPad Air and you are on your way. I had an iPhone 5 that was affected by a defective battery. Was told to stick around, would take about 30 minutes to finish. My iPad Air has a defective battery as well and I have insurance through DirecTV with ADH. They will try to repair the device, if not, they will replace with same model and specs for only $50

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Does Apple replace battery for ipad 5?

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