GMC/IPhone 8 wireless charging

I just got my IPhone 8. The wireless charging mat built into the center console of my 2016 GMC Sierra vehicle appears not to recognize the phone as a chargeable device. Is there a setting on the phone I need to enable? The only reason I upgraded my phone was to be able to utilize this feature. I’ll be quite bummed if it doesn’t work...

Posted on Sep 22, 2017 3:14 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 15, 2017 8:36 AM

I had the same problem and unfortunately, it won't work on anything older than 2018 models.


Per Apple's website: "The implementations of wireless charging in 2017 and earlier models from Buick, Cadillac, Chevrolet, and GMC do not meet the requirements for Qi certification. These models do not work with iPhone X, iPhone 8, and iPhone 8 Plus."

Source: Wirelessly charging your iPhone X, iPhone 8, or iPhone 8 Plus with a built-in car charger - Apple Support

27 replies
Question marked as Top-ranking reply

Nov 15, 2017 8:36 AM in response to Kylell14

I had the same problem and unfortunately, it won't work on anything older than 2018 models.


Per Apple's website: "The implementations of wireless charging in 2017 and earlier models from Buick, Cadillac, Chevrolet, and GMC do not meet the requirements for Qi certification. These models do not work with iPhone X, iPhone 8, and iPhone 8 Plus."

Source: Wirelessly charging your iPhone X, iPhone 8, or iPhone 8 Plus with a built-in car charger - Apple Support

Oct 12, 2017 1:57 AM in response to Kylell14

Hey guys, I ran into this issue as well and have had the whole run around from Apple to gmc then back to Apple. The issue goes straight back to Apple and it not being programmed to be compatible. I have been working with Apples customer support on trying to get this issue resolved and they sent the problem into the dev team so hopefully we should be seeing an update to fix this issue! In the mean time I went to Walmart and bought a $15 wireless charging case and snapped it on and it worked great. Not an ideal solution but it’ll work till they get this problem resolved! Hope this is helpful!

Oct 25, 2017 12:59 PM in response to Kylell14

I ordered both a cheap desktop Qi charger and a generic Qi receiver to try and narrow down the problem. When attaching the receiver to an iPhone 7 Plus, it charges on both the desktop and vehicle charger. When I try with an iPhone 8, the desktop charger works, but the vehicle charger does not. If I put a case on the iPhone 7 Plus with the Qi receiver inside the case, the vehicle charger no longer works. So it seems GM designed this thing with insufficient power to get through either the Apple silicone case or the iPhone 8 glass back. I will try it with an iPhone X once I receive it, but I imagine the results will be the same.

Sep 29, 2017 6:49 AM in response to Kylell14

I'd be curious to hear what they say. I've been digging around in some forums and apparently someone found that GM uses a 'single coil' setup in the charging pad which works with some devices and cases, but not all. Sounded like it was a good idea, cheaply implemented. It would be nice if they offered some upgrade kit. Hopefully the dealer has different news.

Oct 12, 2017 7:43 AM in response to Kylell14

same here. Iphone 8, 2017 Denali.

Waited a year for the wireless iphone. Returned my iphone 8 Monday Since its incompatable.

I Could buy a wireless charger, but it would use the lightning port which you now need for headphones so cant use headphones and a charger accessory. Too much trouble Apple! Looking into Android for first time. Super dissapointing

Oct 27, 2017 11:01 AM in response to Kylell14

That is excellent information. It is unfortunate. Are the 2018 vehicles even out yet? Maybe just arriving. I have a 2017 Yukon Denali and the IP8 did not work. The last paragraph made me laugh, before purchasing a new vehicle, make sure it is comparable with the IP8. Yah, I am going purchase a vehicle around a phone. How about when I purchase a phone, I will make sure it is compatible with my vehicle. Looking at other brands for the first time since IP5. Never been a big Apple fan, but the IP was always outstanding...

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

GMC/IPhone 8 wireless charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.