I'm trying to redeem a code for movie in the latest iTunes (12.7) in macOS Sierra (doing Account -> Redeem), but the redeem page doesn't have any redeem button, just a text box where I can type the code but there is no way to submit it. Also, the "Use Camera" button doesn't seem to do anything. Anyone else running into this?
Thanks,
--Jan
MacBook Pro with Retina display, macOS Sierra (10.12.6)
This is an open issue with Apple. They are aware of the issue and as of right now the only workaround is to use the App on your Phone, either Iphone or Android. It works on that. It's not with iTunes itself... because it also doesn't work on the App Store either. It's with their database and the engineers are aware of it. If you can call and report you are having the issue, the more that do, the more that this will become a higher priority to fix! 🙂 I called just now and opened my own case id, if you can do that, please do! 🙂
This is an open issue with Apple. They are aware of the issue and as of right now the only workaround is to use the App on your Phone, either Iphone or Android. It works on that. It's not with iTunes itself... because it also doesn't work on the App Store either. It's with their database and the engineers are aware of it. If you can call and report you are having the issue, the more that do, the more that this will become a higher priority to fix! 🙂 I called just now and opened my own case id, if you can do that, please do! 🙂
Had the same issue. I only use itunes for movie codes that i get. Of course the crap that is apple forgot to put a redeem button on the newest update so I had to download the apple music app (which i quickly deleted after i solved my issue) In the app, which i used my android phone for, they actually have the redeem button. So yeah...use the app since they forgot to put the redeem button on the actual pc itunes. Another reason to sell the over rated apple stock. I may be able to forgive apple if they see this and send a gift card my way.
- Quest321
I am having the same issue On my HP running windows 10 this new redeem page has no options for redemption.
Redeem code broken in iTunes 12.7?
