Longest Move Streak Error After Upgrading to iOS 11 / WatchOS 4

I have been closing my Move ring every day since January 1. Yet, even though I have closed the rings everyday since upgrading to iOS 11 / WatchOS 4 the Longest Streak seems to have missed a day, and even more bizarrely is reporting information that cannot be true.


I've included the screen shots below. The first thing to note is that it says my Longest Move streak was 265 days ending on 9/19/17. But then it says my current streak is 85 days. Both of those statements can't be true. If my streak ended on 9/19/17 then at most my current streak should be 3 days.


But as you can see I also included my rings for the 19th and 20th which show they both were closed out. So if my move streak made it to 9/19/17 it should have made to 9/20/17 because I had 587/500 for that day.


Does anyone know how to fix this to get the streak back? Not that it should matter but I have an iPhone 7+ and iWatch2.

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Apple Watch Series 2, iOS 11

Posted on Sep 22, 2017 6:12 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 23, 2017 1:56 AM

Hi


The following steps may lead to your achievements being reported correctly:



If your achievements are not reported accurately in the Activity app immediately after following these steps, wait until the next day to see whether they are instead corrected then.


If the issue persists, then I suggest that you contact Apple Support or make a Genius Bar reservation for assistance, being sure to explain that this issue has arisen in conjunction with updating to iOS 11 and watchOS 4:



More information:

Earn Activity achievements using your Apple Watch - Apple Support

8 replies
Question marked as Top-ranking reply

Sep 23, 2017 1:56 AM in response to SAPenner

Hi


The following steps may lead to your achievements being reported correctly:



If your achievements are not reported accurately in the Activity app immediately after following these steps, wait until the next day to see whether they are instead corrected then.


If the issue persists, then I suggest that you contact Apple Support or make a Genius Bar reservation for assistance, being sure to explain that this issue has arisen in conjunction with updating to iOS 11 and watchOS 4:



More information:

Earn Activity achievements using your Apple Watch - Apple Support

Oct 1, 2017 12:20 PM in response to ASY1986

Strange. My week is still Monday through Sunday. But even though I closed the movement and exercise rings every day this week it didn’t give the week badges for movement or exercise. I’ll see if I get standing later but the entire system seems screwed up since upgrading.


I also closed the movement ring everyday in September but didn’t get the month badge.

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Longest Move Streak Error After Upgrading to iOS 11 / WatchOS 4

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