Can't sign into hotmail Error 1005

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Can't sign into hotmail Error 1005

I can no longer access any web pages that require me to sign in. Hotmail, banks, ebay, music download sites all take forever to partially load then I get a message saying “lost network connection” Error 1005. I haven't changed anything and have tried most of the suggestions posted in other pages. I called my ISP and they said there is no problem at their end, my modem works fine but they offer no support for macs : (

I am tearing my hair out as I don't know what else to try. I have a new Intel PowerBook which also has the same problem in my house but no problem when using Airport to connect anywhere else or at my work which is only two blocks away and the same ISP.

Mac Mini Mac OS X (10.3.9)

Posted on Jan 9, 2007 8:54 AM

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Answer 1

Jpfresno

Level 4

3,020 points

Jan 9, 2007 10:54 AM in response to KennyN

Hi KennyN, Welcome to Apple's Users Help Users Forums.

What happens when you take Airport out of the loop at home by using an ethernet connect?

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Answer 2

KennyN Author

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Jan 10, 2007 5:35 AM in response to Jpfresno

Sorry to take so long to reply but I can't even acces the Apple pages properly in my house.

My Mac Mini in my house is connected via the ethernet connection to my modem, I don't have Airport in my house. When my laptop is connected via the ethernet to my modem it has the same problems, but works fine out of my house wirelessly or connected to a modem.

My ISP says that there is no problem with connection or modem but they offer no Mac support so they can't advise on whether any of my other settings are wrong.

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Answer 3

Jpfresno

Level 4

3,020 points

Jan 10, 2007 10:14 AM in response to KennyN

Hi KennyN, Welcome to Apple's Users Help Users Forums.

You indeed have a puzzle. I can understand hair pulling.

As I understand you, you can get to Apple as a guest and read in the Forums with the problem coming only at login? Similar with other sites.

You need someone way vaster than me. (See below.)

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Answer 4

Jpfresno

Level 4

3,020 points

Jan 10, 2007 11:06 AM in response to KennyN

A thought from reading a different thread.

Maybe corrupt cookies. How that would happen simultaneously on 2 puters is a puzzle.

Safari > Preferences > Security > Show Cookies.

Delete Hotmail Cookies. You will then need, at Hotmail, to enter ID and password.

If that works for Hotmail, then maybe it will also at other sites.

More coffee may be helping. Try in a different account on your computer.

System Preferences > Accounts. Make ➕ a "test" account. Log in thru it and see if the problem persists. Again the 2 puter problem suggests these are pretty wild stabs.

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Answer 5

KennyN Author

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Jan 11, 2007 6:52 AM in response to Jpfresno

Thanks, but I've already tried Deleting Cookies, setting up a "test" account and many other ideas I've noted from other threads but to no avail.

I find it incredibly strange that it affects whatever computer is connected to the modem. It seems to me like it must be an ISP issue but they are positive it isn't. Why though should it only affect certain sites????

There are not a lot of answers concerning Error 1005 around on other threads either.

Thanks for trying to help me, much appreciated.

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Answer 6

Jpfresno

Level 4

3,020 points

Jan 11, 2007 10:16 AM in response to KennyN

Well darn. A reinstall of Safari seems to be all that is left short of the right guru coming along. Using Pacifist seems to be the usual route. I think it is straight available in "install bundled software only" which looks like an open package on the install disc.

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Answer 7

Jpfresno

Level 4

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Jan 11, 2007 10:26 AM in response to Jpfresno

I have emailed a 4 bar friend. Hopefully we can get a mountie or two to come to the rescue.

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Answer 8

TildeBee

Level 7

31,923 points

Jan 11, 2007 1:48 PM in response to KennyN

Kenny --
Welcome to Apple Discussions!

What modem are you using?
Who is your ISP?

If your laptop is a Mac, and Safari works fine outside your home situation,
I tend to think you've got a problem with your home modem. It could be that it needs a firmware update.

Let us know, OK?

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Answer 9

Jpfresno

Level 4

3,020 points

Jan 11, 2007 2:00 PM in response to TildeBee

Hi ~Bee, Thanks for chiming in.

So you are saying the modem may treat logon situations differently than non logon?

I assumed, we all know what that can do, ability to browse meant modem was OK.

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Answer 10

TildeBee

Level 7

31,923 points

Jan 11, 2007 2:55 PM in response to Jpfresno

jp --

Our poster here says that the laptop works outside of his house, both wirelessly and connected to another modem.

That is why I'm suggesting that there may be something amiss with his at home modem.

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Answer 11

Jpfresno

Level 4

3,020 points

Jan 11, 2007 3:10 PM in response to TildeBee

I am aware of that the laptop was OKed elsewhere which pretty much ruled out a computer and hence my reluctant suggest re Safari. That's why it's such a puzzle.

I gave up on modem cuz it worked to non logon locations.

I was trying to learn something. Far be it from me to be argumentative.

IDEA. New modem location maybe using DNS 4.2.2.1 and 4.2.2.2 etc.

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Answer 12

TildeBee

Level 7

31,923 points

Jan 11, 2007 3:23 PM in response to Jpfresno

jp, my friend --
I know, we're both trying to learn things here everyday.
You were certainly not being argumentative.

I seem to remember in my now ancient mind,
a case where the same problem with logins to sites was happening
and a firmware update did the trick. But of course, I may be mistaken.
Not the first time, LOL. My apologies if I came across short.
I was glad to see your response, and was just trying to quickly jot something back.

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Answer 13

Jpfresno

Level 4

3,020 points

Jan 11, 2007 3:28 PM in response to TildeBee

I guess we could have a debate on which was worse, ancient or half vast. ;~)

As I recall you asked who his ISP was w no response yet. Does setting up a new location make any sense?

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