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iOS 11 auto time zone problem

I travel internationally extensively for work. I have always had my iPhone Time Zone set to "Set Automatically." When I arrive at my destination and connect to the WiFi, the iPhone correctly set the time.


However, since iOS 11, now when I turn my phone to Airplane Mode when I go to bed, the time zone reverts to my home time zone. This caused me to miss an alarm that I set!!! Please fix this!!

iPhone 6s, iOS 10.1.1

Posted on Sep 23, 2017 7:14 AM

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Posted on Sep 24, 2017 4:26 PM

Actually no, the time zone is updating, but it strangely reverts back to my home time zone when in Airplane Mode. This bug was introduced when I updated to iOS 11. I'm hoping it gets fixed in 11.1. If not I'll try reinstalling iOS as you suggested.

125 replies

Mar 20, 2018 4:58 AM in response to tisch09

It’s clear now. Apple is forcing all of us to change how we live to accommodate the tech we’ve chosen to use in our day to day lives. Rather than providing tech that aids us, Apple is forcing 1000s of us to adopt a new lifestyle. For those of us who have been keeping our tech set to our preferred time zone, Apple is saying we won’t supoort that use case. Change to what we believe is the preferred model. Always adjust the time to local time. I’ve used my preferred time zone for 3 decades. Always. Now because of this defect, I am constantly having to monitor what time zone my phone is set to. This weekend I almost missed a flight because of this. If my investment in Apple tech wasn’t so extensive I would scrap it all. iPhones. Apple Watch. Apple TV. MacBooks. AirPort Extreme iPad. So they’re betting on user adoption rather than fixing the defect. And is it even a defect if this is their response? If they don’t plan to fix it, why even have the setting in the device in the first place? It’s absurd beyond reason and is a huge fail on their part. Withthousands of employees and billions in revenue and stockpiled, how can they not allocate resources to fix the defect? It’ can only be a silent and intentional approach to force us to adopt as in their opinion it is how we should be living.


#applefail


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Sep 24, 2017 4:09 PM in response to MadDogMikeATL

Hi MadDogMikeATL,

Thanks for posting in the Apple Support Community. I understand that the time zone on your iPhone is not updating even though it is set to do so automatically. I can see how this can be an inconvenience, especially when traveling.

You've already tried some great steps to resolve this. I recommend to take a look at the rest of the information in the following article:
Get help with the date and time on your iPhone, iPad, and iPod touch

If you're still having trouble after going through those steps, then I would like you to reinstall iOS on your iPhone. This should not affect any of your data, but it is always a best practice to make sure you have a current backup in either iTunes or iCloud. How to back up your iPhone, iPad, and iPod touch

Once you have a current backup, follow the steps in the section titled "If your device turns on but gets stuck during start up" from the following article. These steps will reinstall iOS. Keep in mind that these steps were written for a different issue, but they will still help us isolate the situation further. If your iPhone, iPad, or iPod touch won't turn on or is frozen

Take care.

Dec 2, 2017 9:08 PM in response to MadDogMikeATL

Same problem here, on iPhone X with iOS 11.2. Arrived in Europe from Singapore, time zone updated automatically, I set my alarm for 7am local time, turned on airplane mode (to avoid calls waking me up in the middle of the night). My alarm went off but it was actually 7am Singapore time, only 1am where I am! My Apple Watch was still on local time (hadn’t reverted back since was disconnected from phone due to airplane mode).

Please fix this!

Dec 15, 2017 4:46 AM in response to mighettio

I have the same issue. Very frustrating and causing me to miss alarms, appointments, and reminders


iPhone 8 iOS 11.2


I set the date time "set automatically" to be off. It stays off with my manually set time for a few days... then changes back to "set automatically" being on.


I live and work in two different time zones so it's a problem when I think my phone is on one time and it mysteriously randomly changes back to auto setting and is either an hour ahead or behind


It doesn't seem like this should be a hard thing to get right. If I tell it to not set automatically it should stay off

Dec 16, 2017 10:50 AM in response to Mbrentlinger

Checking in... Still happening on iOS 11.2.1


I can reproduce the unwanted flip back to "automatically set time" on by rebooting the phone. I set auto time set to off and manually set a time... Then Pressing the power button , selecting "turn off" then turning phone immediately back on via the power button


If you are fast enough after it boots up you can unlock it and see it's ok on the correct manual time then it connects to network and flips back an hour. You go to date time settings and "automatically set time" it turned back on. This happens if I forget all my wifi networks. So it seems to be something it's getting from my carrier att.


I get the carrier is pushing a time and zone but why won't iOS ignore that if I manually set a time and tell it to not auto set?

Dec 17, 2017 6:25 AM in response to chris_g1

I have the reverse problem. I just recently wiped my phone, reset it and have been rebuilding from scratch, not a back up. When I travel I always leave my home time zone set and adjust accordingly.


After 11.1.2 the Set Automatically toggle is reverting back to On even after I turn it of.


I’ve turn d my phone off and on repeatedly and every time I do, the toggle is in the On position.


So this is not fixed. I’m forced to have Set Automatically On despite the fact I want if Off.

iOS 11 auto time zone problem

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