iPhone 8 GPS problems

I think we might be onto something here. I wonder how our phones would react if there was an option to deactivate GPS or Galileo.

I'll write to my Apple Support case to inform them of that possibility.

Thanks for your insight!

Very funny. I'd settle for them fixing a related bug in the phone, which you seemed to acknowledge was a possibility.

I have no idea what the issue is. I just want it fixed. And don't get me started on Firefox 57.0 killing all my extensions.... yeah I know it is not relevant here, but arghhh!

Call me a Luddite, but I would settle for 50% of the functionality if I could get 95% reliability. Too many updates, too many "improvements" these days!

Hey Brice, I am curious, was the warning and deletion you got from "the powers that be" done automatically or by a human? Your post was automatically forwarded to my email before it was deleted. Scary that you almost got banned for just recommending we report this issue to the media using a publicly available company e-m-a-i-l address. Wow... If someone from Apple is actually reading these postings, he/she should feel more than welcome to chip in and tell us what is going on, rather than censoring us!

What makes me laugh is that apparently Apple don’t read these discussions boards, yet obviously they are monitored. So they learn nothing of any substance from users which could actually be helpful, their concern is simply to preserve the brand.

They probably just use bots to scan for email addresses and potential legal/media debacles, and only start to pay attention when there are about 10 concurrent discussion threads over 40 pages or so long! Google has a Top Contributor system, where experienced users who help a lot are given direct access to Google employees and act as go-betweens in situations like this. I don't know if Apple has a similar set-up, but it might be good to have one...

.... if anybody there were to pay attention to suggestions like these 😉

These forums are definitely monitored by humans. That said the monitoring job is not to supply technical help apparently but to keep the forum clear of "inappropriate" content. In my case I got a polite email from a human that a small part of my post was removed. The part that was removed was that I was speculating on the future of the iPhone X. The rest of my post, including that I returned the X and bought a Google Pixel 2, was left intact. So I felt the moderators were being relatively restrained at least on my post.

My 2 cents is that there are a few different issues here. In my own case the IOS version was not the issue - returning to my iPhone 7 the GPS was once again perfect. So in my case at least it is clearly something in the hardware of the X itself. Whether that can be fixed someday with a software update is the unknown. Since few if any posters ever indicated that a new phone solved it 100%, I decided not to even try and just gave up and collected a refund.

The warning email is a generic one and does not show if it's a human or a machine pressing "send".

I believe it's a human because of the time it took for some of my posts to be deleted. If it was a machine it would be quicker and approximately at the same speed each time. Another reason why I believe it's a human is because of the huge amount of false positive that would be reported if it was just a machine reading.

It's probably algorithms that draw attention of a human.

I'm scared 🙂

Just browsing the web I stumble an article about Google building phones. The top comment isn't encouraging at buying the Pixel 2: Google is good at building phones but terrible at selling them | Ars Technica

I really liked the X. Face recognition worked fine, beautiful screen, good size, fast. Drifting GPS was a deal killer for me though. I returned it and bought the Pixel 2. The Pixel 2 conveniently came with a cable and application that captured all my iMessages and even loaded the same apps (more or less) from my IPhone 7. After a month my impressions are still very good. Its is the same league as the iPhone X. The fingerprint reader on the rear is convenient. For some people with a deep long term investment in the Apple ecosystem it would be a very painful conversion, but I was already using gmail and google photos on my iphone so it was a trivial switchover.

After having the iphone X issue and getting zero help, I switched back to my iphone 7. The GPS at first worked fine with the 7. Then, yesterday, it began having the same skipping and lagging issue as the X.

I then put my sim card into my Samsung S8. I almost didn't remember what is was like to have a map follow my location as I drive and work like a charm. You get used to the iphone ecosystem but like I told the support guy that kept calling with no answers...'We shouldn't be bug testing for Apple for free.'

To the person that said that only a few people have the GPS issue with their iphone X. I don't buy it. Everyone around me has the issue and most people don't get onto the forums. It's a big problem and Apple needs to come clean and take care of it's customers.

For now, I'm staying with my S8 and won't be going back to Apple voluntarily anytime in the near future.

Brice,

Thanks for the article. I read your subsequent deleted post - hope you haven't been blocked for ever this time!

The Terms and Conditions of these forums are here Apple Support Communities Use Agreement

I guess your suggestions that we contact the media or support, and your posting of related publicly available contacts fell foul of a broad interpretation of this rule "Do not post polls or petitions or links to same."

Everyone,

Can anybody point me to a help forum where we don't get censored like this?

Interesting - so your iPhone 5S, 6S and X all have iOS 11.2.5.

Did you test them all in the same physical location?

Did they all have the same GPS apps, and are those GPS apps all set to the same Location Settings such as "Always on"or "While using"?

Also what about the state of the batteries in each of your three iPhones?

Just trying to figure out what kept your 5S working fine...

Of course, it could just be a freak occurrence.

I think there may be more than one issue in this thread, but that was the case for me. Same version if IOS but the 7 was perfect and the X gps close to useless. In my case at least clearly something wrong with the X. Don't know if it was hardware or software obviously. After reading some of this thread I returned the X for a refund rather than deal with it.

I do have the same problem and I’m very disappointed with that. I have iphones since model 4 and I was expecting iPhone X to be the best. Unfortunately that is the worst one. It’s a shame.

No gps, no apple reply. What should I do?!

Right. At this point I am no longer expecting this issue to get fixed, as it is involved with multiple parties, like FCC, Apple, and Hyundai, maybe?

I think I'll just find a work-around of this issue, since iPhone X itself is pretty good.