iPhone 8 GPS problems

On both Google Maps and Apple Maps, the gps doesn't seem to keep up. The apps start up fine but once I start driving the GPS becomes erratic and loses me. Both navigation apps can't seem to locate me unless I re-start the app over and over again. I thought it was a buggy iPhone 8 so I took it back to Verizon (where I bought it) and it was swapped out for a new one, and the new one started acting the same way the moment I hit the road. I haven't used any icloud backups, I set up both phones as new iPhones each time I activated them. I also factory reset my day old iPhone twice before taking it to the store for replacement. The replacement (new) phone has the same issue. Help!

iPhone 8, iOS 11

Posted on Sep 23, 2017 6:01 PM

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Posted on Oct 16, 2017 5:13 PM

Just went out a few miles drive to test the replacement phone. Drove over a mile with the phone not on the magnetic mount and it worked perfectly on waze and apple maps. On the way back i put it on the magnetic mount and low and behold waze had red No GPS error and apple maps location was way off and wouldnt right itself. I dont think new phones are supposed to be bothered my magnets but thats seems to be the case for me. I know that some people on this thread have it happening when walking or on a non magnetic mount and i hope you find a solution but for others out there using these mounts, try taking it off. Im gonna buy a cradle mount, too much hassle to get phone replaced so User uploaded fileim taking the easy option.

756 replies

Jul 18, 2018 10:24 PM in response to AppleQer

Ah, okay. The first post on this thread sounded just like my problem so I just replied to the last writer (you) on the thread.


My accuracy is 20-50 m which is not tolerable at all in my opinion.


I have checked the compass setting and they are fine.


I am starting to get really frustrated with this problem. :( Customer service said that the next step might be contacting Apple about the problem. I’m not very optimistic..

Jul 19, 2018 4:27 PM in response to AppleQer

the.Jo0Lz wrote:

It seems they will not recognize the issues with the GPS for iPhone 8/8+ and iPhone X. And I don't understand why not more people are complaining and why no tech site has written anything about it. iOS 12 is around the corner, 11.2.5 was supposed to fix it, we're on 11.4.1 and they will just not help their users. I think nobody is using their GPS enough to notice the awful accuracy and constant drift.


I have had no issues to complain of with the GPS in my iPhone X; I use it daily for Waze and it gets me where I want to go and with Wi-Fi on it's as accurate as any other iOS device I've used.


As an aside, a little about accuracy:


US Government Info: GPS Accuracy

Jul 27, 2018 8:01 AM in response to jihui88

jihui88


Have you read other people's posts here or on other GPS-related threads?


Why do you assume your situation applies to everybody else?

Some people have fixed their problem by repairing or replacing their phones, others have found different solutions.


Also, I had problems with an iPhone that had a Qualcomm GPS chip- the Qualcomm MDM9655 Snapdragon as used in the iPhone X A1865 model.


And, I am curious: can you provide the source of your information that the next generation of iPhones will all have Intel chip/GPS?

Aug 27, 2018 5:12 AM in response to Dogcow-Moof

Do you know the percentage of iPhone X owners (or iPhone 8 owners) for whom GPS is an issue?


And can you tell me what percentage do you deem it so insignificant that the problem doesn’t merit attention by the maker?


I can’t give you either percentage but judging by activity on this forum and elsewhere, it seems to be an issue that the maker should fix or at least acknowledge.


Otherwise, how do you explain the 52 pages in this thread which started in Sep 2017 and has been viewed 40,491 times as of now, or the 51 pages on the iOS11 and GPS thread, which started in Oct 2017 and has been viewed 81264 times as of now, or other threads here which have also attracted plenty of posts and attention ?


Relative to other issues raised in this forum, this GPS issue has become prominent and persistent, which is reflected by the length and views of these threads, as well as by the number of blogs and articles attempting to find a solution.

Aug 27, 2018 6:05 AM in response to AppleQer

I don't know the percentage, but current estimates is somewhere around 12.7 million iPhone Xs have been shipped worldwide since launch (plus around 8.5 million iPhone 8s and another 8 million iPhone 8 Pluses.)


If even one percent of those users experienced that issue, that would be 127,000, and if one percent of those complained of issues here, that would be somewhere around 1,270 posts here complaining of the issue, and we haven't seen that.


Views aren't a reflection of anything; I've viewed this thread hundreds of times to reply to questions here, yet I've had zero issues.


If you feel it's an issue, take your phone in to be analyzed; there must be some reason for the variance, even if a bug exists as most have had no issues whatsoever.


If there is an issue, only examining a misbehaving phone would allow Apple to track it down.


Genius Bar Reservation and Apple Support Options - Apple

Sep 4, 2018 3:46 PM in response to Dogcow-Moof

William,

You say "Views aren't a reflection of anything" and "As stated before, this is far from a common issue, number of views of threads notwithstanding."

These GPS threads on this site have a total of about 150,000 views: 40,000 here, 80,000 plus on the iOS11/GPS thread, and a few thousand on other threads, which seems way higher than other threads I have seen, and all threads presumably have the same small proportion of "helpers" that are not personally affected.

Surely that means something?

How many views would meet your definition of a non-"far from common" issue?

Sep 5, 2018 5:14 AM in response to Dogcow-Moof

That's amusing. The dealer said that the car's GPS would rarely be as accurate as the GPS in the phone. It would be nice if there were an option to disable this "feature" and allow the phone to use it's own GPS. The GPS in my phone, either Waze or Google Maps, is awesomely accurate, but when I try to use the car's build in nav system,Garmen, it spends more time looking for satellites than actually using them.

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iPhone 8 GPS problems

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