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will genius bar do a free diagnostics on a macbook pro out of warranty

I want to buy a used MacBook but I'd like for Apple to run a diagnostics on it before I buy it from the owner. Will the Genius Bar run a diagnostic for me and what will it cost?

Posted on Sep 23, 2017 6:57 PM

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Question marked as Best reply

Posted on Sep 23, 2017 7:49 PM

Yes, absolutely.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test

Genius reservation http://www.apple.com/retail/geniusbar/

on-line https://getsupport.apple.com/GetproductgroupList.action

check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

3 replies

Sep 23, 2017 8:45 PM in response to jrs2j

The genius will test your Mac for free, and talk to you about what you think the problem might be. They sometimes do "no parts required" repairs for you if they can. (example: remove a stuck CD, no charge).


They will work with you as long as required, but their attention may not be exclusive to you. (example: There may be another customer there who has been running a long re-install who needs the genius attention again for a while.)

will genius bar do a free diagnostics on a macbook pro out of warranty

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