Hello and welcome to Apple Support Communities, melcoomer316.
If I understand your post correctly, you've been unable to update your iPhone 6 to iOS 11. Keeping your devices up-to-date is important. I'm happy to help.
There are two ways to update your iPhone. This article will explain both methods:
Update the iOS on your iPhone, iPad, or iPod touch
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.
my iphone 6 says it's up to date with ios 10.3, but it's compatible with ios 11, all my friends have it as well. i've back uped my phone and turned it off and on again. it says that's it's up to date. help
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My iphone 6 says it s up to date but it's not??