HELP! Selected wrong resolution on Apple TV and now can't see the screen!

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HELP! Selected wrong resolution on Apple TV and now can't see the screen!

As stated above, I tried selecting 4k for my resolution but selected 60hz instead of 50hz. My screen is now blank as my TV does not support 60Hz. I have no TV to support this but cannot see my Apple TV screen as the resolution is incorrect. There is no way to see what I am am doing to fix this issue. Is there some way of manually resetting it to get it back to what it was before?

I have tried unplugging it etc...

MacBook Pro, OS X Mountain Lion

Posted on Sep 24, 2017 11:17 PM

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Answer 1

Best reply

j_t_tomlinson1985 Author

Level 1

9 points

Sep 25, 2017 12:35 AM in response to j_t_tomlinson1985

FIXED!!!

If you see a black screen or briefly see the Apple logo before returning to a black screen, try using the remote to change video resolutions:

On Apple TV 4K or Apple TV (4th generation), hold Menu and Volume Down for 5 seconds, then release. Your Apple TV will switch to a new resolution every 20 seconds. Select OK to choose a resolution or Cancel to quit.
For Apple TV (2nd or 3rd generation), hold Menu and Up for 5 seconds. Your Apple TV will switch to a new resolution every 20 seconds. Select OK to choose a resolution or Cancel to quit.

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