Keeps asking to install the USB-C Multiport Adapter Update 1.0 every time I reboot

Every time I reboot my system asks to install this update for my new dongle. What's up?

MacBook Pro (15-inch, Late 2016), macOS Sierra (10.12.6)

Posted on Sep 25, 2017 7:05 AM

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Posted on Sep 25, 2017 10:18 AM

Okay - The sequence that finally worked for me is this: remove all cables except power adapter into a regular USB-C port. Reboot the machine. Insert the new Multiport Adapter into a USB-C port. Remove the charging cable from the MacBook(lightning bolt goes away) and insert it into the Multiport adapter and you should now see the lightning bolt again. Check the install now for the update. It will run and make changes then ask you to Re-Boot. Do that and this time the machine took much longer to apply changes - 3 to 4 minutes vs. 30 seconds. When the machine came back and I logged in no more asking to apply the update. The "USB-C Digital AV Multiport Adapter" now shows in the system Report under about this Mac at version 2.33.

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Question marked as Top-ranking reply

Sep 25, 2017 10:18 AM in response to RogerCoville

Okay - The sequence that finally worked for me is this: remove all cables except power adapter into a regular USB-C port. Reboot the machine. Insert the new Multiport Adapter into a USB-C port. Remove the charging cable from the MacBook(lightning bolt goes away) and insert it into the Multiport adapter and you should now see the lightning bolt again. Check the install now for the update. It will run and make changes then ask you to Re-Boot. Do that and this time the machine took much longer to apply changes - 3 to 4 minutes vs. 30 seconds. When the machine came back and I logged in no more asking to apply the update. The "USB-C Digital AV Multiport Adapter" now shows in the system Report under about this Mac at version 2.33.

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Keeps asking to install the USB-C Multiport Adapter Update 1.0 every time I reboot

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