Family Sharing purchases in IOS 11

Question

Family Sharing purchases in IOS 11

I have family sharing setup. I've had no issues up until IOS 11. I purchased an app on my phone and my wife, on the family sharing, can't see it as purchased, she sees it as a new purchase. Used to, you could go into App Store, click on the updates icon, then at the top you'd see purchased apps, click it and see your family members. From there you could click one and see their purchases. In IOS 11, this is gone. How do you find purchases from your family members? Why does my wife see the app as a new purchase instead of the cloud with an arrow?

iPhone 8 Plus, iOS 11

Posted on Sep 25, 2017 10:13 AM

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Answer 1

Best reply

Technojunky01 Author

Level 1

11 points

Sep 25, 2017 12:38 PM in response to Hayvic22

Apple moved it. it's no longer obvious how to get to it. Purchased Apps can only be found by clicking on your picture in the Updates tab.

And yes, both my wife and I have a new iPhone 8, which came with 11.

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Answer 2

Sep 25, 2017 10:16 AM in response to Technojunky01

I have Family Sharing setup as well and I am able to see what others in my family have bought. What you may consider trying to do is signing out and signing back in to the App Store and see if this fixes the issue. Hope this helps.

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Answer 3

Oct 30, 2017 2:39 PM in response to Technojunky01

I found the purchases, I have a different issue. Until we updated to IOS 11, I had setup one payment source and my kids (10 & 13) had to "Ask to Buy" anything - it was fabulous! Now it's broken, we have all updated and performed each updated and it still fails - No one is notified, it just never asks. Kind of a blessing as they were driving me crazy with it but it really was a great feature. Not sure if anyone else used it as I can't find any content on it searching but I did like it and need it. My workaround is they tell me what Apps they want, I buy them (even free ones) and then they can go to "purchases" and get access to them - not elegant but it works.

Anyone else? Bueller? Thanks...

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Answer 4

Hayvic22

Level 1

125 points

Sep 25, 2017 10:18 AM in response to Technojunky01

Hello, Please confirm that your spouse is updated to the same software as you . I Believe you and your wife should be updated to IOS 11.0 . Simply go to Settings - General- About - Version . 😀

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