The Sharing Location feature only works on wifi

I have the the Share Location on my daughters phone turned on but I can only locate her when I am on wifi.....it stopped working on the cellular data when I upgraded to the ios 11. How can I get it work on the cellular data?

iPhone 7 Plus, iOS 11

Posted on Sep 25, 2017 12:05 PM

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Question marked as Top-ranking reply

Posted on Sep 26, 2017 11:56 AM

Hi sogilvie01,


I understand that, when attempting to locate your daughter's phone, you're unable to do so unless your iPhone is connected to a Wi-Fi network. In such a situation it may be that this functionality needs to be enabled in Settings > Cellular. You can find this feature listed there as "Find Friends."

Set whether cellular data is used for apps and services. Go to Settings > Cellular, then turn cellular data on or off for any app that can use cellular data. If a setting is off, iPhone uses only Wi-Fi for that service. The iTunes setting includes both iTunes Match and automatic downloads from the iTunes Store and the App Store.

iPhone User Guide - Cellular data settings



Sincerely.
2 replies
Question marked as Top-ranking reply

Sep 26, 2017 11:56 AM in response to sogilvie01

Hi sogilvie01,


I understand that, when attempting to locate your daughter's phone, you're unable to do so unless your iPhone is connected to a Wi-Fi network. In such a situation it may be that this functionality needs to be enabled in Settings > Cellular. You can find this feature listed there as "Find Friends."

Set whether cellular data is used for apps and services. Go to Settings > Cellular, then turn cellular data on or off for any app that can use cellular data. If a setting is off, iPhone uses only Wi-Fi for that service. The iTunes setting includes both iTunes Match and automatic downloads from the iTunes Store and the App Store.

iPhone User Guide - Cellular data settings



Sincerely.

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The Sharing Location feature only works on wifi

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