10.13 High Sierra Wi-fi issue

Platform: Macbook Pro 2013, 15"

My primary router (xfinity) just sits there after I call up a webpage in any browser unless I am 4'-6' away from it. In the rest of the house, I can switch to the DSL router I have and it may work....

Has anyone spoken with Apple support directly?

I, too, called Apple support. After 90 minutes of troubleshooting/trying to blame the router, the rep gave up and told me it was an issue with my ISP and that I would have to call them. So I call my ISP. After another 90 minutes of my life that I can't get back, my ISP tells me it's an Apple problem. Same old, same old ... I will report it to Apple, but have no expectations of a fix.

I unhid the SSID and now it won't connect at all. I think an update to 10.13.2 made the problem worse. I restarted the modem, apple airport extreme and no luck. Guess what, my HP laptop with Windows 10 works fine. Is apple trying to tell me to switch. Who cares about users, how could they release an OS with so many problems? I have spent way too much time trying to fix what has been broken. It seems like some things work for a few people, but not for the majority. Apple, please fix what you broke!

Small update 😉 managed to change the SSID on my router but still, the issue persists. At the moment WiFi is disabled and can't be enabled anymore even after resetting network. As my frustration grows, I've submitted a bug report as suggested by @bettercallsaul with the wifi troubleshooting log and sysdiagnose.

What really interests and concerns me is that all of the other wifi devices in my household work just fine except my rMB once I updated to High Sierra.

Android phones and tablets.

Playstation 4

iPhones

iPads

Windowss pc’s

Roku

Chromecast

Chromecast

Smart TV’s

etc...

I am getting so tired of these types of problems for seemingly every upgrade or update.

Sigh ...

btw - I did the router route and I still have the no wifi issue on wakening my rMB.

Been there done that. Did that.

Got a hold of support, and the biggest problem I have is they immediately act like it is never an Apple issue rather something else.

Did everything they asked and the issue still exists. It was triggered with High Sierra.

Sigh...

five hours later ...

it wont reconnect to wlan again

i had about five sleeps and wakeups and a few screensaver periodes

reconnected without any problems

but now again like before

wlan status in the menue bar shows connected to my wlan

but no data ....

great .....

Of course Apple is going to blame the problem on everyone else. I too have a house full of other devices that do not have any problems. And they also said they did not slow down old iPhones for some time before they were forced to admit they actually were doing so with the excuse it is a battery issue. This is why I and many I know no longer trust Apple. I and others have switched and we now use android phones.

If you're using a USB-C dongle (adapter) with your MacBook Pro, there are some issues with WiFi being dropped and requiring a re-start while the dongle is unplugged. If are connecting any externals to your MBP, this video will fix the problem.

FIX for USB-C DONGLES MACBOOK PRO - YouTube

Sure, and while I am at it, might as well broadcast the PW (or better yet, disable a PW requirement altogether) alongside with with broadcasting the SSID . . .

Sorry about the sarcasm but my frustration level has reach its peak with this issue - just to make sure I get this right: is Apple telling us that going forward they will DISCOURAGE admins from hiding the WIFI SSID?

I understand the spirit of the suggestion being along the lines of "if you want an immediate quick-and-dirty solution here it is" and, having tried it successfully I concur that it works, but does anyone at Apple believe that this is even remotely acceptable as a long term solution?

As far as I am concerned, this is a major issue for High Sierra and Apple HAS to address it - however, if past performance is any indication of future response, I am not quite holding my breath.

Apple? You say what?

My SSID isn't hidden, but so the fix doesn't apply😢

On my (late '13) MBP High Sierra loses wifi connection when wake up from sleep, it reconnects in 30 sec.

No hidden SSID

same problem . 13 rmbp mid-2015 .

Same here! It doesn't show the 5GHz SSIDs!

I have the bug too...

SSID hidden, wifi won’t connect.

SSID un-hidden, wifi connects on 5 GHz...