"To install macOS High Sierra, a firmware update is required."

I have a mid-2010 MacPro. I'm trying to install High Sierra, but I keep getting this message: "To install macOS High Sierra, a firmware update is required." I can't find any firmware updates. I've tried holding the start button down several times, but I still get the message.User uploaded file

Mac Pro, macOS Sierra (10.12.6), MacPro 5,1, with 2.8GHz quad-core

Posted on Sep 25, 2017 5:38 PM

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Posted on Oct 14, 2017 11:49 PM

Hi - I have the same model Mac Pro (mid-2010, 2.8 GHz Quad) and was having similar issues - but you might want to try the following:


In the instructions in the screen shot you posted, it tells you to hold down the power button until the power indicator light flashes OR you hear a long tone.


The first time I attempted the update I held down the button until the power light flashed and then let go. The long tone happened after I let go of the button and I got a normal looking startup screen (grey Apple logo with black status bar).

Upon restart, I was just taken to the same screen advising me that I needed to update the firmware.


The second time I attempted the update, I kept my finger on the power button past the flashing power light and until the long tone sounded. Only then did I let go of the button.


This time a different (old school/low res) startup screen showed up where both the Apple logo and the status bar were grey. The SuperDrive tray opened, the status bar went to completion and the SuperDrive tray closed itself again.


When the machine restarted it took me to the screen where I could proceed to install High Sierra, which happened successfully.


I'm not sure of the technical reason why this worked, but it did. Hope it helps you too.

66 replies

Sep 27, 2017 7:25 AM in response to scoogy2

bottom line, we have old products apple does not care about.

I had to reboot and install CS4 and too many albums last nite for 5 hours which is waste if time.

what took air drop 3 seconds to do Monday AM took 9 minutes now, and rejected the function.

I'm trough with apple, I'm sticking to what I have now and cancel buying an new iPad Pro, Apple TV and that ihome music device.

Oct 2, 2017 1:04 PM in response to Big_Smoke1992

bottom line, we have old products apple does not care about.

I had to reboot and install CS4 and too many albums last nite for 5 hours which is waste if time.

what took air drop 3 seconds to do Monday AM took 9 minutes now, and rejected the function.

I'm trough with apple, I'm sticking to what I have now and cancel buying an new iPad Pro, Apple TV and that ihome music device.

so I gave up at least Sierra works on the MBAm high on the Mac mini-life is okay Mac wise. but I has to re-install many CD because iTunes did not recognize them.


then my network was acting strange, the airport was going in and out of range.

I was advice to use a cleaner, so today I ran a maccleanner, which cleaned the Mac mini, which is must faster, no spinning ball-than I ran the cleaner on the MBA and sure enough cleaned out and set my airport better!


I rolled the dice, and reinstalled high Sierra on my MBA, which worked, after a week of trying.

finally everything is smooth as before all this annoying upgrades

shame on apple for having us go through this, and still will not ever upgrade or buy anything from them again!

Oct 3, 2017 4:34 PM in response to Expo bill

Quote: Expo Bill - "shame on apple for having us go through this, and still will not ever upgrade or buy anything from them again!"

LOL, Sorry I really have to laugh out loud at that statement. If you are really that mad at Apple, go ahead and buy yourself one of those "state of the art" PCs and deal with all the virus', malware, software glitches and so forth. I have been on both systems since 1984. I was forced to learn PCs to learn how to repair them. I learned Mac because I saw just how good they are. Myself and friends who were leads in IT departments dealt with crappy PCs at work, but we all came home to our Macs, to be able to relax and not deal with the crappy PC systems. There are so many PCs out there in business because they provide JOB SECURITY for IT departments. Most of the PC IT departments I know of have 10-20 techs to keep 100-200 PCs running. Most Mac IT departments have 2-4 people for the same amount of Macs.

Yes, you have encountered a glitch with HS, so have I. Mine does the installation, I can push the "Shutdown Button" and I get the lights and long tone when holding the power button. Then it looks like it is doing its thing, only to have it boot back into macOS 10.12.6. Yes, I am frustrated after repeating this about 10 times (what did they say about doing the same thing over and over, expecting a different result?)

The difference on my MacPro is it is a 2009 4.1 that was flashed to be a 5.1 to be able to run Sierra. I also have a SSD mounted onto a Pci-e host card (makes for faster access) along with a NVIDIA GeForce GTX 1050 Ti 4GB video card.

Now there are a couple of applications that I have to run PC system…via Parallels Desktop, which runs faster than the HP Laptop that I have collecting dust on my desk (because I REALLY hate maintaining it). BUT, they will have to PRY my Macs (I have Mac Pro PowerBook, MacPro tower along with iPad air2, iPad Touch 5) from my cold, dead hands.


Cheers

Nov 12, 2017 5:31 PM in response to scoogy2

OK, I just solved the problem (though I will never know what it was.) I happened to back up my disk (Carbon Copy Cloner,) and erase it, re-partition it, and restore from my backup. I tried to update to High Sierra today, and it worked flawlessly. There must have been something wrong with the disk before that was corrected this way.

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