Activity did not record my route on a map as it has done in the past

I watch series 2 did not record route after work out on map

Posted on Sep 25, 2017 7:06 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2017 7:18 PM

Hi


If the Workout app and Activity app are not performing as expected in recording a route map, then the following steps may help:


Check your workout summary (I have included this step in case other users do not know how to find the map):

  • On your iPhone, in the Activity app, go to: Workouts (tab) > tap on a workout > if a map has been recorded, a thumbnail image is shown under the heading "Route" > tap on it to view a larger image of your route map.


When recording specific fitness activities, be sure to use the Workout app and to choose the activity type that most closely matches your workout, including choosing Outdoor Run and Outdoor Walk as appropriate.


Check that Wrist Detection is turned on and that, if passcode is enabled, you are unlocking your Apple Watch after placing it on your wrist.


Check that you are wearing your Apple Watch sufficiently snugly on the top of your wrist (if it is worn too loosely, your watch may believe that it has been removed):


On your iPhone, go to: Settings > Privacy > Motion & Fitness - check that both Fitness Tracking and Health are enabled.


On your iPhone, in the Watch app, go to: My Watch > Privacy > Motion & Fitness - check that both Fitness Tracking and Heart Rate are enabled.


On your iPhone, go to: Settings > Privacy > Location Services:

  • Check that Location Services (the main setting at the top) is turned on.
  • In the list of apps beneath, check that Apple Watch Workout is set to While Using.
  • If each setting is already enabled:
    • Try briefly turning off Location Services and then turning it back on again.
    • Try briefly changing the setting for Apple Watch Workout to Never and then back to While Using.
  • Also enable options under System Services including Motion Calibration & Distance, Wi-Fi Networking and Mobile Network Search.


Restart both your iPhone and your Apple Watch (normally):


More information:

End and review your workout

5 replies
Question marked as Top-ranking reply

Sep 25, 2017 7:18 PM in response to K9blitz

Hi


If the Workout app and Activity app are not performing as expected in recording a route map, then the following steps may help:


Check your workout summary (I have included this step in case other users do not know how to find the map):

  • On your iPhone, in the Activity app, go to: Workouts (tab) > tap on a workout > if a map has been recorded, a thumbnail image is shown under the heading "Route" > tap on it to view a larger image of your route map.


When recording specific fitness activities, be sure to use the Workout app and to choose the activity type that most closely matches your workout, including choosing Outdoor Run and Outdoor Walk as appropriate.


Check that Wrist Detection is turned on and that, if passcode is enabled, you are unlocking your Apple Watch after placing it on your wrist.


Check that you are wearing your Apple Watch sufficiently snugly on the top of your wrist (if it is worn too loosely, your watch may believe that it has been removed):


On your iPhone, go to: Settings > Privacy > Motion & Fitness - check that both Fitness Tracking and Health are enabled.


On your iPhone, in the Watch app, go to: My Watch > Privacy > Motion & Fitness - check that both Fitness Tracking and Heart Rate are enabled.


On your iPhone, go to: Settings > Privacy > Location Services:

  • Check that Location Services (the main setting at the top) is turned on.
  • In the list of apps beneath, check that Apple Watch Workout is set to While Using.
  • If each setting is already enabled:
    • Try briefly turning off Location Services and then turning it back on again.
    • Try briefly changing the setting for Apple Watch Workout to Never and then back to While Using.
  • Also enable options under System Services including Motion Calibration & Distance, Wi-Fi Networking and Mobile Network Search.


Restart both your iPhone and your Apple Watch (normally):


More information:

End and review your workout

Oct 10, 2017 8:12 PM in response to K9blitz

Hi, I had this problem with my Apple Watch Series 3 and Iphone 7S Plus. I checked all the settings multiple times and could not get the route to show up on the workout screen of my iphone. Finally fixed the problem by restarting both the phone and watch. Even better all my old workouts are now showing the map. It looks like it was a display issue not a recording problem. Thanks Jonathan for posting your solution. The 'Switch off and on again' solution triumphs again 😉

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Activity did not record my route on a map as it has done in the past

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.