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User profile for user: AminParish
AminParish Author
User level: Level 1
11 points

Blue Dots Appears on Camera

Hey Guys ,

My friends an i went to a part nights ago , after that we've got blue dots on our camera !! the dots are fixed in photos or videos , it's very annoying that something like that did happen to us .

First of all we thought that it may be one of iOS 11 bugs , but then one my friend who has 6s with iOS 10 on it got same problem too . after that we found that it may because of a dancing light . what should we do now ? i have several pictures before and after the party and a video that only takes from the dancing light .

User uploaded fileUser uploaded file

Pictures above are mine . (7+ , ios 11)

User uploaded fileUser uploaded file

these are images from my friend's iphone . (6s , ios 10.x)

iPhone 7 Plus, iOS 11

Posted on Sep 25, 2017 10:41 PM

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1 reply
User profile for user: JovonaP.
JovonaP.
User level: Community Specialist

Sep 26, 2017 3:47 PM in response to AminParish

Hello AminParish,

Thank you for using Apple Support Communities. It's my understanding that after attending a party, you and a friend see spots when trying to take photos on your iPhone devices. Taking photos is one of the most important things I do on my iPhone. I can see how this would be concerning. I'm happy to help.

Please follow the steps below:
  1. Make sure that the camera lens is clean. If you need to clean the lens, use a microfiber cloth. If you see dirt or debris inside the lens, take your device to an Apple Retail Store or Authorized Service Provider for more help.
  2. For iPhone models that feature optical image stabilization: A metallic case or magnetic lens could interfere with this feature. Try taking a picture without the case or lens, and then compare the quality.
  3. To focus on a certain object or person, tap that object or person on the preview screen. You’ll see the screen pulse, or briefly go in and out of focus, as the camera adjusts. In photo mode, try to stay steady when you adjust the focus. If you move too far in any direction, the camera will automatically refocus to the center. In video mode, you can adjust the focus before you begin recording.

If you still have issues with the focus on your camera, contact Apple Support.

Get help with the camera on your iPhone, iPad, or iPod touch

Have a great day!
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Blue Dots Appears on Camera

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