"The recovery server could not be contacted" when installing macOS High Sierra

experience the same today, i check the date in the terminal and for some reason, the date of my mbp was reset to january 1, 2017, so i type "date 1003212217" for oct 3, 2017 9:22pm, and then it worked successfully.

Hi,

Given that HS was just released yesterday, it's possible the servers are too busy to handle your request. Try a few more times, preferably at different times, the last one being during off-peak time, late at night. If it doesn't work then, there's something else going on.

Hello! How do you modify the date? There seems to be a difference of 4 min between the time indicated in the terminal and the time that my laptop says in the upper right-hand corner. If that makes a difference, how do i modify it? I get the same error and my laptop keeps on restarting unexpectedly. 😟 I'm new with MacBooks so I don't know what to do.

This is a MacBook Air (13-inch, Mid 2012), with OS X El Capitan. This is the shut down error I get after restarting *Problem Details and System Configuration":

*** Panic Report ***

panic(cpu 0 caller 0xffffff802d7ce6fa): Kernel trap at 0xfffffb802d6ed9e0, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xfffffb802d6ed9e0, CR3: 0x0000000030a7f000, CR4: 0x00000000001626e0

RAX: 0x000000012a05f09d, RBX: 0xffffff802deefbc8, RCX: 0x0000000000000000, RDX: 0x0000000000000022

RSP: 0xffffff80a0d4ce58, RBP: 0xffffff80a0d4cf20, RSI: 0x0000000000000000, RDI: 0xffffff8046f84490

R8: 0x0000000000000001, R9: 0x000000002a05f09d, R10: 0xffffff802dee0b78, R11: 0x000001733635ac36

R12: 0xffffff8046f84490, R13: 0xffffff8046f84688, R14: 0xfffffb802d6ed9e0, R15: 0x0000000000000000

RFL: 0x0000000000010096, RIP: 0xfffffb802d6ed9e0, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xfffffb802d6ed9e0, Error code: 0x0000000000000010, Fault CPU: 0x0, PL: 1

Backtrace (CPU 0), Frame : Return Address

0xffffff80a0d4cae0 : 0xffffff802d6dab52

0xffffff80a0d4cb60 : 0xffffff802d7ce6fa

0xffffff80a0d4cd40 : 0xffffff802d7ec563

0xffffff80a0d4cd60 : 0xfffffb802d6ed9e0

0xffffff80a0d4cf20 : 0xffffff802d7bf5eb

0xffffff80a0d4cf60 : 0xffffff802d7d63ab

0xffffff80a0d4cf80 : 0xffffff802d7cda6f

0xffffff80a0d4cfd0 : 0xffffff802d7ec729

0xffffff90c8c9bf40 : 0xffffff802d6f22fd

0xffffff90c8c9bf90 : 0xffffff802d6f27f0

0xffffff90c8c9bfb0 : 0xffffff802d7c9117

BSD process name corresponding to current thread: kernel_task

Mac OS version:

15G31

Kernel version:

Darwin Kernel Version 15.6.0: Thu Jun 23 18:25:34 PDT 2016; root:xnu-3248.60.10~1/RELEASE_X86_64

Kernel UUID: B5AA8E3E-65B6-3D0E-867B-8DCCF81E536C

Kernel slide: 0x000000002d400000

Kernel text base: 0xffffff802d600000

__HIB text base: 0xffffff802d500000

System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C)

System uptime in nanoseconds: 1594342498492

last loaded kext at 30291603001: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7faf8d3000, size 32768)

last unloaded kext at 408173099581: com.apple.driver.AppleUSBMergeNub 900.4.1 (addr 0xffffff7fae75e000, size 12288)

loaded kexts:

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AGPM 110.22.0

com.apple.driver.ApplePlatformEnabler 2.6.0d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.iokit.IOBluetoothSerialManager 4.4.6f1

com.apple.driver.AppleHDA 274.12

com.apple.driver.AppleMikeyDriver 274.12

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleIntelHD4000Graphics 10.1.4

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleHV 1

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.driver.AppleBacklight 170.8.9

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f1

com.apple.driver.AppleLPC 3.1

com.apple.driver.AppleSMCLMU 208

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.driver.AppleIntelFramebufferCapri 10.1.4

com.apple.driver.AppleUSBTCButtons 245.4

com.apple.driver.AppleUSBCardReader 3.7.1

com.apple.driver.AppleUSBTCKeyboard 245.4

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 38

com.apple.iokit.IOAHCIBlockStorage 2.8.5

com.apple.driver.AirPort.Brcm4360 1040.1.1a6

com.apple.driver.AppleAHCIPort 3.1.8

com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 274.12

com.apple.kext.OSvKernDSPLib 525

com.apple.driver.CoreCaptureResponder 1

com.apple.iokit.IOSurface 108.2.3

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1

com.apple.iokit.IOBluetoothFamily 4.4.6f1

com.apple.driver.AppleHDAController 274.12

com.apple.iokit.IOHDAFamily 274.12

com.apple.iokit.IOAudioFamily 204.4

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.iokit.IOAcceleratorFamily2 205.11

com.apple.AppleGraphicsDeviceControl 3.12.8

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

com.apple.iokit.IOUSBMassStorageDriver 1.0.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.driver.AppleUSBMultitouch 250.5

com.apple.iokit.IOUSBHIDDriver 900.4.1

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

com.apple.driver.usb.AppleUSBHub 1.0.1

com.apple.driver.CoreStorage 517.50.1

com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 4.0.4

com.apple.iokit.IOThunderboltFamily 6.0.2

com.apple.iokit.IO80211Family 1110.26

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.iokit.IOAHCIFamily 2.8.1

com.apple.driver.usb.AppleUSBEHCI 1.0.1

com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

com.apple.driver.usb.AppleUSBXHCI 1.0.1

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 417.4

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBookAir5,2, BootROM MBA51.00EF.B0C, 2 processors, Intel Core i5, 1.8 GHz, 4 GB, SMC 2.5f9

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463235363634485A2D3147364D3120

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463235363634485A2D3147364D3120

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)

Bluetooth: Version 4.4.6f1 17910, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM128E, 121.33 GB

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: Hub

USB Device: Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 3.0 Bus

Thunderbolt Bus: MacBook Air, Apple Inc., 23.4

There seems to be a difference of 4 min between the time indicated in the terminal and the time that my laptop says in the upper right-hand corner.

That means the task that updates the on-screen time crashed 4 minutes before you looked at the time in Terminal.

The Internal System Time is maintained in one place, and there are no other known issues with it not getting updated properly. I suggest you change the on-screen time display to "flash the time separators".

System Preferences > Date & Time > Clock. When the colons are flashing, the time is still being updated. When they stop, it has crashed.

The issue referred to by others on this thread is the difference between the time on your Mac and the time on the Internet.

If you are NOT In the process of Installing Sierra, and getting the same message, you would get more readers for your issue if you start a new thread with a meaningful title. Your panic report does not have any information that immediately tells what the problem is, so it needs some more background -- and that would be better on a new thread.

Hi it’s Chilps52 again. For some reason I needed a new account? Anyway I called Apple support and they had me edit the computer date and time. It worked after.

The reason this works is that you cannot set up a secure connection unless the time is correct within five minutes.

I am also having the same problem when trying to do an internet recovery.

Been trying at all different times during the day. It’s been an on going issue since they released MacOS HS

That's definitely not the issue now. It's been posted about a number of times here, but as yet I haven't seen a solution.

With terminal

Date and time? Interesting. Do you remember what you did/how you did it?

Worked for me, thanks.

THANK YOU!!

Solved

Just connect to the wi-if and try 2/3 times, its work normally.