I get error 0xc0000142 when i open itunes on pc that run on windows 10

Question

I get error 0xc0000142 when i open itunes on pc that run on windows 10

iPhone 6, iOS 10.1.1

Posted on Sep 26, 2017 10:02 AM

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Answer 1

raina_b22

Community Specialist

Sep 27, 2017 6:09 AM in response to Mohammed jehad

Hi Mohammed jehad,

I understand that you get an error when trying to open iTunes, and I'm happy to provide some help for this issue.

Check out the troubleshooting provided for this issue in the following article:

Fix unexpected quits or launch issues in iTunes for Windows - Apple Support

Thanks for using the Apple Support Communities. Cheers!

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Answer 2

CR3STOM

Level 1

24 points

Oct 10, 2017 7:51 AM in response to Mohammed jehad

The problem is in the system settings of time zone, it can be solved by replacing your time zone to another, which has the same difference from UTC +00:00. Example: change UTC +07:00 Barnaul, Gorno-Altaysk to UTC +07:00 Novosibirsk.

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