Safari will not play through bluetooth

Question

Safari will not play through bluetooth

Safari is only playing through my internal speakers. I am trying to get it to play through Bluetooth headphones (Bose Soundsport). I do not have issues with other applications, iTunes, Google Chrome, Spotify, etc. I am using Chrome for the time being, but I prefer Safari. I have uninstalled and reinstalled Adobe Flash, and uninstalled and reinstalled my headphones multiple times. I have tried disabling and enabling my headphones while connected to Youtube through Safari, and manually changing the output source. When I manually change the output source to the headphones, sound from Safari stops from the internal speakers but will not play through the headphones.

MacBook Pro (Retina, 13-inch,Early 2015), macOS High Sierra (10.13), null

Posted on Sep 26, 2017 11:46 AM

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Answer 1

Top-ranking reply

carrjar

Level 1

8 points

Oct 6, 2017 6:32 AM in response to Apriliamiller

I found this because I was having a similar issue. I frequent TuneIn and it wasn't working via Safari. I then tried going straight to the ESPN affiliate and couldn't get that to work. Spotify, Google Chrome, YouTube (via Safari) were all working. After reading this...and control clicking on the URL for TuneIn.com, I unchecked Enable content blockers and Allowed all auto play content. It's got TuneIn working again, ESPN working again, but not the local affiliate. Thanks for the info!

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Answer 2

KMB_12

Community Specialist

Sep 28, 2017 7:08 AM in response to Apriliamiller

Hello Apriliamiller,

Thanks for letting us know. When you're using YouTube and Pandora, you're accessing them through Safari, correct?

If so, let's try this. If the Flash content allows access to the Flash specific settings on the contextual menu, follow these steps:

1. Right click (control + click) on the Flash content area.
2. Select "Settings". If you do not see this option, then you will not be able to access the settings from this content. Try different Flash content.
3. In the Flash settings window, look for the Audio Output tab, which is identified by a speaker icon and appears on the far right.
4. Change the audio output device using the drop down menu, then close the Flash settings window.

If this audio is played without the bluetooth connected, the setting will revert to the built-in audio option and you will have to switch it back manually next time you listen to it.

Let us know how this goes.
Thank you for using Apple Support Communities.
Have a great day!

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Answer 3

brenden dv

Community Specialist

Sep 27, 2017 12:58 PM in response to Apriliamiller

Hello and welcome to Apple Support Communities Apriliamiller,

I see that you're having an issue with Safari not playing on your MacBook Pro through your Bluetooth speakers. I understand your preference and wanting to use Safari and I'd be happy to help.

Let's have you try to reset the SMC on your computer and see if this will help with this issue:

Reset the System Management Controller (SMC) on your Mac
Let me know how this goes.
Thank you for using Apple Support Communities.
Have a great day!

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Answer 4

CarlAVII

Community Specialist

Sep 27, 2017 4:05 PM in response to Apriliamiller

Hello Apriliamiller,

Thank you for testing that out and updating us. Can you tell us what you're trying to access or play when the sound is not working in Safari?

We look forward to hearing back from you.

Thank you for using Apple Support Communities.
Have a great day!

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Answer 5

Sep 27, 2017 4:53 PM in response to CarlAVII

Thank you very much Allen A and brenden dv. Originally I was trying to use it for Xfinity's streaming service, which it still does not work for, but Youtube.com and Pandora.com both come through the Bluetooth headphones as expected.

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Answer 6

Sep 27, 2017 2:52 PM in response to brenden dv

I just tried to reset my SMC through the recommended method, and unfortunately it did not work. Safari still is not playing through my headphones.

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Answer 7

Sep 28, 2017 7:59 AM in response to KMB_12

Thank you kareng12. This solved my issue.

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