iMessage Delay High Sierra

Receiving messages on my Mac are now extremely delayed since installing High Sierra. They will show up on my iPhone, but without a notification so I can't see or hear it. Then several minutes later it will pop up on the Mac. I didn't have this issue with Sierra, and would rather not downgrade. Anybody else with this issue or suggestions on how to fix this?

Mac mini, macOS High Sierra (10.13)

Posted on Sep 26, 2017 12:22 PM

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Question marked as Top-ranking reply

Posted on Jan 17, 2018 11:23 AM

Hi,


Open a Finder Window and then use the Go Menu whilst holding down the ALT key.

Choose the Library that now appears in the menu list.

Navigate to Preferences.

Find com.apple.imessage.plist

And com.apple.imessage.bag.plist and drag both to the trash and then try to start Messages again.



User uploaded file

7:23 pm Wednesday; January 17, 2018


 iMac 2.5Ghz i5 2011 (Sierra)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone 6 iOS 11.x and an iPad (2)
105 replies

Oct 14, 2017 8:55 AM in response to ryanfromsullivan

I would like to point out something I have noticed with this. I am having the same issues, but it only happens to me when I am close to my MacBook Pro. If I leave the general vicinity of my MacBook Pro, then the messages work great. The issue I am having is with both iMessage and traditional text messages. I have read several others talking about server issues, but I am wondering if it is more to do with the the functionality of receiving texts on the Mac. I could be wrong, but it was my understanding this feature originally worked when the iPhone was in close proximity of the Mac since the Mac doesn't have it's own phone number. While iMessages don't rely on the phone number, regular texts do. If I am out and about, texts and iMessages work like they should. I even get the alerts on my Apple Watch. I only run into this issue when sitting at my desk in front of my MacBook Pro. Only then do I miss notifications for text and iMessages. I will pick up my phone and see I have a text from a half hour ago that never popped up or showed up in iMessage on my MacBook Pro and never sent me an alert on my iPhone or Apple Watch.

Oct 18, 2017 1:01 PM in response to Ralph-Johns-UK

I don’t think you are understanding why I think it’s the audio server. The message client has to play a sound, then it updates the screen with the new message. If something else has the audio queue stuck, then “message” APPEARS like it is unresponsive, but it’s just in a resource wait. What I said in my posting is that it may not be message getting stuck, but one or more of the previous aidio requests. That’s all.

Oct 18, 2017 1:41 PM in response to jcmuncy

Sending a message as well as anything that checks your location makes the messages become "unstuck." I guess it's just a software issue and we'll have to wait for a fix. It's honestly the only problem I'm having with High Sierra, as it's been very stable in other regards for me which isn't the case for others after reading some of the posts on this forum.

Oct 23, 2017 12:26 PM in response to ryanfromsullivan

Hi,


This was in Message 7.0.x

User uploaded file

Changing the Location added info to the "madrid" .plist:-

User uploaded file

In both version of Messages 8 the OS passed this info to the .plist


In version 9 is less clear

In Sierra (version 10 for Messages) the location info in not passed across and the "madrid" .plist is not used any more.

Deleting it to try and refresh things does not have it recreated on restarting the app.


As you can see in the second picture the +44 for the UK is in the .plist

It adds (or rather did add) the +44 where needed. (Any Contact's info that does not have a Country Code is presumed to be the one local to you).


Some have suggested that it might default to +1 for the USA but I have not seen this myself.


Ergo Location has everything to do with why this does not work.







User uploaded file

8:06 pm Monday; October 23, 2017


 iMac 2.5Ghz i5 2011 (Sierra)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone 6 iOS 11.x and an iPad (2)

Sep 26, 2017 1:12 PM in response to ryanfromsullivan

Hi,


Test form iPhone to Apple ID on two Macs, one High Sierra and one juts Sierra.


Arrived at the same time as far as I could judge whilst trying to see two screens.


What have you tried so far ?





User uploaded file

9:12 pm Tuesday; September 26, 2017


 iMac 2.5Ghz i5 2011 (Sierra)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone 6 iOS 10.x and an iPad (2)

Oct 3, 2017 2:06 PM in response to korn.body

So I tried this and it seemed to work for an hour or two, but then I got another text on my phone (from another iPhone user) and it didn't show up on my Mac running High Sierra for several minutes. My other mac, running Sierra, showed it pretty much right away.


So while this seems to help, it doesn't totally fix the issue. The only thing I haven't done is upgrade my 2nd Mac to High Sierra.


Anyone else getting someplace with this issue?

Oct 7, 2017 2:19 PM in response to Ralph-Johns-UK

A refresh doesn't do anything at all. My messages experience has been horrible since upgrading. iMessages give zero alert. I have my phone sitting next to my macbook and neither notifies me when i get an iMessage. I have to manually click the home button to see if I have received any messages. Only when i shut down the macbook does the phone start responding with sounds + vibrations.


Also, my messages app constantly asks for passwords to my GTalk/Jabber accounts. Horrible

Oct 9, 2017 12:47 PM in response to ryanfromsullivan

I tried it, and went a step further by signing completely out of iCloud on both devices as well, and it doesn't help. It will work fine at times. When it doesn't, the messages do come through eventually. I have noticed that when I use any app that checks my location, such as maps or the weather widget, the delayed messages come through immediately after. So, I don't know what's going on, but I do know that signing in and out of iMessage on the Mac and the iPhone doesn't work.

Oct 10, 2017 1:14 PM in response to Starslash

Hi,


Apple don't read the Posts here as such

The Hosts (Moderators) only concentrate on whether posts fits the rules and don't contain banned words.


Community Specialists only post when no one has answered a post in a designated time frame (that itself varies forum to forum)


Use Feedback - Messages - Apple




User uploaded file

9:14 pm Tuesday; October 10, 2017


 iMac 2.5Ghz i5 2011 (Sierra)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone 6 iOS 11.x and an iPad (2)

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iMessage Delay High Sierra

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