Scroll bars don't hide when using my MBP trackpad...

Question

Level 1

8 points

Scroll bars don't hide when using my MBP trackpad...

Hi everyone,

I've bought a few days ago a Logitech MX Master 2S Bluetooth-paired mouse and I've faced a little snag that infuriating me. When I switch my mouse on, I see the scroll bars - normal behaviour. But when I turn it off, my trackpad takes over and I still see the scroll bars!

I have to specify that my scroll setting in System Preferences is "Automatically based on mouse or trackpad" and it is checked...

I have performed a NVRAM and a SMC reset but in vain! The scroll bars don't hide when I use my MacBook Pro trackpad...

So, is it a bug or is it solvable?

Thanks in advance,

Julien.

My configuration:

- MacBook Pro Retina mid-2015, 2.5 GHz Core i7, 16 Go, 512 Gb SSD;

- macOS Sierra 10.12.6;

- Bluetooth mouse "Logitech MX Master 2S"

- Logitech Options software installed, v12.00.0003

Posted on Sep 27, 2017 3:47 AM

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Answer 1

seventy one

Level 7

27,486 points

Sep 27, 2017 3:52 AM in response to Kabaaz

Hello Julien,

Have you looked in Systems Prefs > General. There is a refernce to showing scroll bars there.

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Answer 2

Kabaaz Author

Level 1

8 points

Sep 27, 2017 3:56 AM in response to seventy one

Hello seventy one,

Yes, I've said in my problem description that my System Prefs > General setting is "Automatically based on mouse or trackpad". But the computer's acting like it was on "Always Show"... Very strange :-/...

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Answer 3

Kabaaz Author

Level 1

8 points

Sep 27, 2017 4:16 AM in response to seventy one

Hmmm. Well thought but the option wasn't checked... Moreover, a few years now, I used to have a Logitech wired mouse and no problemo! Scroll bars showed and hid like expected...

Maybe it's a Sierra-related bug... Or Bluetooth is to blame?

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Answer 4

seventy one

Level 7

27,486 points

Sep 27, 2017 4:29 AM in response to Kabaaz

As the logitech mouse works, does one of the logitech options relate to bluetooth or wifi being on or off. Have you tried to apply the options manually to the Magic Mouse? (My guess is that you have 😀 )

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Answer 5

Kabaaz Author

Level 1

8 points

Sep 27, 2017 4:47 AM in response to seventy one

No, there is absolutely no mention of Bluetooth or WiFi within the Logitech Options software. And I've just been trying to recover the Logitech wired mouse behaviour (found it on my desk after a few months)... No luck! It seems Sierra doesn't want to hide scroll bars with the trackpad...

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Answer 6

seventy one

Level 7

27,486 points

Sep 27, 2017 4:06 AM in response to Kabaaz

And how does that directly relate to the Systems Prefs > Accessibility options under mouse and trackpad. Ignore trackpad when mouse is present comes to mind.

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