High Sierra won't let me open app from unidentified developer despite gatekeeper settings

I'm attempting to open a file I downloaded online. The problem most people had at the release of Sierra has returned, with an error message complaining that it's from an unidentified developer. I have the security settings in system preferences set to anywhere and I've run the terminal command to disable "spctl" and it still won't open. Does anyone have any idea what I've done wrong?

MacBook, macOS High Sierra (10.13)

Posted on Sep 27, 2017 6:38 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2018 1:57 PM

In some cases, this still does not work, like it did in my case (actually High Sierra 10.13.2).

It looks like the "Allow"-Button does not work at all. You can click it, but nothing happens.

You might have MagicPrefs installed or another Mouse Tweaking Tool.

Disable MagicPrefs for a minute and everything works as explained in the FAQs.

MacOSX takes care, no other program clicks around in your security-settings, for rather obvious reasons.


As i did not find any single statement about this issue despite googling around for hours, i simply had to add this here.

18 replies
Question marked as Top-ranking reply

Jan 17, 2018 1:57 PM in response to eriknr

In some cases, this still does not work, like it did in my case (actually High Sierra 10.13.2).

It looks like the "Allow"-Button does not work at all. You can click it, but nothing happens.

You might have MagicPrefs installed or another Mouse Tweaking Tool.

Disable MagicPrefs for a minute and everything works as explained in the FAQs.

MacOSX takes care, no other program clicks around in your security-settings, for rather obvious reasons.


As i did not find any single statement about this issue despite googling around for hours, i simply had to add this here.

Nov 21, 2017 9:33 AM in response to dialabrain

I'm trying to install VirtualBox as well and reached the point where they tell me to open Security Preferences > Security & Privacy to click Allow the software install to load. Clicking the Allow button does nothing. The install won't continue, rerunning the install continues to error, running with a sudo command in terminal runs into the same error, no prompt appears. Seems like a pretty serious bug for developers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

High Sierra won't let me open app from unidentified developer despite gatekeeper settings

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.