Share notes won’t open

Question

Level 1

11 points

Share notes won’t open

My friends sent me a shared note on my mobile number and then they sent me it on my icloud too. I see the note in my message, but if i want to open it, it’s redirect me to Notes app and write: The note won’t open in the monent. Try it later. My friends try it open on their iphones and they can open easily, but i can’t. Where’s the problem? Please help me.

Posted on Sep 27, 2017 9:46 AM

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Answer 1

Teddy_B

Community Specialist

Sep 28, 2017 6:19 AM in response to AdelKvidi

Hi there, AdelKvidi!

Thanks for reaching out to the Apple Support Communities! It sounds like you are having issues opening shared notes in the Notes app. First, I recommend checking out the steps for How to force an app to close on your iPhone, iPad, or iPod touch . Once you have closed the Notes app, Restart your iPhone, iPad, or iPod touch and then open Messages to see if you are able to open the note being shared.

Let me know the results and have a great day!

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