You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

when I enter in a digital movie code in the Redeem screen and hit enter nothing happens?

Hi All,

I have multiple movies that I am trying to redeem the digital copy and in each case when I enter the code provided in the redeem screen and hit enter nothing happens, the iTunes redeem screen just sits there. I'm not getting any messages or errors so I have no clue why it is not doing anything. So far I have tried 4 different movie codes - 3 from Disney and 1 from Paramount.

Anyone else run into this problem?

Any ideas on how to resolve?

Thanks,

Mark

Posted on Sep 27, 2017 1:04 PM

Reply

There are no replies.

when I enter in a digital movie code in the Redeem screen and hit enter nothing happens?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.