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Apple Watch return policy

Hi I just received my new Apple Watch cellular and would like to open the box to see if size 38 is truly what I want or prefer the 42". If I open to try the Watch and decide to exchange for the 42" will I be charged a 10% restock fee?

Posted on Sep 27, 2017 8:54 PM

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Posted on Sep 27, 2017 9:01 PM

I have the Apple Watch 1st generation size 42 and recently tried the 38" over the weekend at Apple Store but it's hard to really determine at store with many people around etc. lol. So will I get charged a 10% restock fee if I want to exchange for 42"?

6 replies

Sep 28, 2017 2:21 AM in response to Sumtimes

Hi


Depending on your country and from where (eg Apple Online Store, Apple Authorised Reseller) you bought your Apple Watch, your purchase may not be eligible for return due to you changing your mind or you may be charged a restocking fee.


For more information, check the seller's policy or ask them directly.


If you purchased from Apple and returns are not normally allowed or restocking fees normally apply in your country, then I'm afraid that no-one here can tell you what Apple will decide.


You are not talking to Apple here - this is a user-based technical support community.

Apple Watch return policy

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