Hello,
After updating to iOS 11, sometimes when I call to someone they see me as an unknown caller ID. When I go to settings to set my iphone as visible it is already set as "visible". I think this could be a bug or something like that.
Thanks in advance.
iPhone SE, iOS 11.0.1
I think this is not related with the carrier, but with iOS 11. Before the update to iOS 11 I've never had this problem. Also, when I go to the settings to see if my number is visible to others, a gear (like update) is started and then shows me that my number is visible. After that, if I make a call, the other people can see my number.
Best regards
I think this is not related with the carrier, but with iOS 11. Before the update to iOS 11 I've never had this problem. Also, when I go to the settings to see if my number is visible to others, a gear (like update) is started and then shows me that my number is visible. After that, if I make a call, the other people can see my number.
Best regards
You're welcome, Sabrosa.
As Ckuan recomended (and that happened to me too, when I upgraded to iOS 11) I think that carriers have to update their settings. You can check it in Settings>General>About>Carrier.
If nothing helps, you could try to re-install a fresh copy of current iOS on your device.
Make a full backup of your iPhone's content, then restore it to factory settings, following the steps provided in this guide:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Please, keep us informed.
Best of luck.
Giulio
Sorry, the Caller ID has nothing to do with iOS 11 or iOS 11.0.1.
I have updated all my iPhone 6, 6s, 7 and iPhone 8 Plus, no Caller ID issue at all.
The carrier needs to update their settings because Caller ID is a cellular feature.
Once we can turn on or off the caller ID on the phone I think this could be related, and once I go to the settings and check if my caller ID is visible to the others (as I describe above) and after I do that when I call to someone and they can see my name/phone number, it's a little bit weird. However, I will talk with the carrier and see if something is wrong from their side.
After that, I will come here to say whether it is solved or not.
Thank you.
Hello Giulio,
I talked to the carrier now and the problem is solved! As strange it may seem I had this option turned on in my SIM card and this happened when I updated to iOS 11. It may have been a coincidence, but the truth is, I had never turned on that option.
Any way, the issue is solved and once again thank you Giulio and Ckuan for the help.
Sorry for the inconvenience.
Best regards.
There is something Apple has done, but the solutions is that the carrier needs to update his settings.
I have Halebop as my carrier, and I heard from some users using the same carrier, they have the same problem. Halebop says they are working with it....
I tried calling our carrier/service provider and I was made to understand that it is not their problem but that of the latest ios update. BRUNEI telephone number/ country code is now showing as BRAZIL.
Hi, I will try this in english. I do not now why Apple has`nt fixed this in ios 11.0.3, but the easy fix is to go to settings- operator (I hope is the right in english ios). Uncheck ”Auto” and then check it again. Go to settings- telephone- show my number (you might have to scroll down a bit) and check if Show my number now kan be activated!
I have the same problem since the new updates definitely a programme issue! I go to settings and the wheel spins then appears to be on. Alot of people won't take my calls as it appears to be a private caller shown to them and obviously I get no return calls because people don't know who it is! I'm finding it very frustrating! Apple please get this sorted
I'd try to contact your carrier and see if they can help you.
Regards
Giulio
Try and test
Restart / Force Restart
https://support.apple.com/en-us/HT201559
If no joy, have a chat with your provider, Caller ID is a cellular service.
You're welcome.
Glad it helped.
Have a nice day.
Giulio
Hi,
sorry, I dont get it, what do I have to do to fix this?
Thanks,
Potte
How do you change the sim setting? I am experiencing the exact same issue and it’s driving me nuts.
ios 11 when i call to someone they see me as an unknown caller
