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Screen mirroring using dock connector does not work in iOS 11. Is there any way to fix it? Im using iPhone 5s

Screen mirroring using dock connector does not work in iOS 11. Is there any way to fix it? Im using iPhone 5s to connect to my TV.

Posted on Sep 28, 2017 3:58 AM

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Question marked as Top-ranking reply

Posted on Sep 28, 2017 4:13 PM

HI kibongen ,

I understand that you are unable to mirror your iPhone display when using a dock connected to your TV. I'm happy to provide some help for this issue.

Check out the "Get Help" section of the following article:

About Apple Digital AV Adapters for iPhone, iPad, and iPod touch - Apple Support

Get help

Find out what to do when you have the following issues.

If you see video but can't hear audio

Make sure that you're using a Digital AV adapter (which has an HDMI port). If you're using a VGA adapter, it doesn't carry audio signals. To hear audio with a VGA adapter, you need to connect to the headset jack on your TV, monitor, projector, or stereo.

If an app doesn't display video or play audio

The app might not be compatible with your adapter. Check compatibility on the app's info page in the App Store or contact the developer.

If an alert says that an HDCP-compatible device is required

Your content might not be compatible with your adapter. Movies, TV shows, and certain streaming video apps require High-Bandwidth Digital Content Protection (HDCP). If you try to play these movies, shows, and streaming videos using a non-HDCP digital connection—like the Apple VGA Adapter—an alert will ask for an HDCP-compatible device.

If you need help with other issues

  1. Disconnect and reconnect your adapter from your iPhone, iPad, or iPod touch and from your TV, monitor, or projector.
  2. Make sure that your VGA or HDMI cable works, since the issue could be with the cable.
  3. Remove any VGA or HDMI extension cables or converters. Accessories that convert a VGA or HDMI signals to different video formats (DVI, Composite, Component) aren't compatible.
  4. Make sure that you have the latest version of iOS .

For more help, contact Apple Support, to set up service for your :



Thanks for using the Apple Support Communities. Cheers!
4 replies
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Question marked as Top-ranking reply

Sep 28, 2017 4:13 PM in response to kibongen

HI kibongen ,

I understand that you are unable to mirror your iPhone display when using a dock connected to your TV. I'm happy to provide some help for this issue.

Check out the "Get Help" section of the following article:

About Apple Digital AV Adapters for iPhone, iPad, and iPod touch - Apple Support

Get help

Find out what to do when you have the following issues.

If you see video but can't hear audio

Make sure that you're using a Digital AV adapter (which has an HDMI port). If you're using a VGA adapter, it doesn't carry audio signals. To hear audio with a VGA adapter, you need to connect to the headset jack on your TV, monitor, projector, or stereo.

If an app doesn't display video or play audio

The app might not be compatible with your adapter. Check compatibility on the app's info page in the App Store or contact the developer.

If an alert says that an HDCP-compatible device is required

Your content might not be compatible with your adapter. Movies, TV shows, and certain streaming video apps require High-Bandwidth Digital Content Protection (HDCP). If you try to play these movies, shows, and streaming videos using a non-HDCP digital connection—like the Apple VGA Adapter—an alert will ask for an HDCP-compatible device.

If you need help with other issues

  1. Disconnect and reconnect your adapter from your iPhone, iPad, or iPod touch and from your TV, monitor, or projector.
  2. Make sure that your VGA or HDMI cable works, since the issue could be with the cable.
  3. Remove any VGA or HDMI extension cables or converters. Accessories that convert a VGA or HDMI signals to different video formats (DVI, Composite, Component) aren't compatible.
  4. Make sure that you have the latest version of iOS .

For more help, contact Apple Support, to set up service for your :



Thanks for using the Apple Support Communities. Cheers!
Reply

Oct 3, 2017 11:59 PM in response to CarlAVII

Hi Allen,


I have a similar problem which appears to have happened since I updated to iOS11. I connect to a projector and I also connect to a TV both using their own HDMI cables. This would rule out any faults with the projector, TV and HDMI cables. I get sound but NO picture. Previous to my update it worked perfectly.


John

Reply

Screen mirroring using dock connector does not work in iOS 11. Is there any way to fix it? Im using iPhone 5s

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