1157 Views 5 Replies Latest reply: Jan 10, 2007 1:31 PM by xandor123
Can you get it here?
Then uninstall the incomplete iTunes, then install QuickTime you just downloaded, then reinstall iTunes
As QuickTime is already present on your computer, iTunes will skip over installing it and you should be ok.
Before you start, you may want to follow the instructions in this link to uninstall iTunes cleanly.
Alright... that helped, I did all that the uninstall link said for me to do... problem is that when I restarted and tried to install Quicktime, it came up with an error saying that a newer version of Quicktime has already been installed, thus getting back to the other problem I was having...
So, I can't install the Quicktime I just downloaded because my computer thinks that it's already installed with the latest version. Any idea on how to fix that?
You may want to post this in the installing iTunes for Windows forum. Here's a link.
There are experts over there that don't post here (b noir is the man!). Sorry what I suggested didn't work.
It would probably be best to do a full uninstall and reinstall of iTunes. The following link will help you do this. Make sure you do Step 16 in the directions. Older Quicktime files in your System 32 folder can cause problems when trying to download a new version of iTunes.