Airpods not working with phone calls

Just an FYI, for those of you using AirPods, I just had mine randomly stop working during phone calls. I could listen to music on them just fine but when I received a phone call - no sound would come through. I reset the AirPods and still had the issue - but I found that performing a reset of my network settings did the trick. Iphone 8+.

iPhone 8 Plus, iOS 11

Posted on Sep 28, 2017 2:48 PM

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Posted on Oct 7, 2017 7:03 AM

Thanks!

I had the same exact problem, but with iPhone 7+. I've actually had the problem for a while, it was intermittent, but when I upgraded to iOS11, it rendered the airpods unusable for phone calls. Then I read this post, tried your solition, and voila!! I've been dealing with this issue for weeks now and it is fixed. THANKS!!


For everyone else who has this issue:

Go to iPhone Settings > General > Reset > Reset Network Settings.


Note: This does erase settings for WiFi and other bluetooth devices, so you have to re-do passwords for WiFi networks you automatically joined and may have to re-connect to bluetooth devices that were already connected.

4 replies
Question marked as Top-ranking reply

Oct 7, 2017 7:03 AM in response to generalmills333

Thanks!

I had the same exact problem, but with iPhone 7+. I've actually had the problem for a while, it was intermittent, but when I upgraded to iOS11, it rendered the airpods unusable for phone calls. Then I read this post, tried your solition, and voila!! I've been dealing with this issue for weeks now and it is fixed. THANKS!!


For everyone else who has this issue:

Go to iPhone Settings > General > Reset > Reset Network Settings.


Note: This does erase settings for WiFi and other bluetooth devices, so you have to re-do passwords for WiFi networks you automatically joined and may have to re-connect to bluetooth devices that were already connected.

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Airpods not working with phone calls

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