Received empty box from FedEx
This is so frustrating. I ordered an iPhone 8 Plus from apple.com on Sep.25 and it was delivered yesterday noon. No signiture required. It was left with the doorman. I picked it up after work around 6pm and found the box a little too light. But the package was perpectly sealed and I didn't think too much. When I opened the box - wow only the receipt was in the box! It was totally empty! I was so frustrating and called Apple. But the lady on the phone was only able to file an investigation and let me wait for 24-48 hours to ckeck email and see if there's any update. She said when the investigation is complete, I may be able to get a new one or a refund..
Did this happen to anyone before? How did Apple and the carrier deal with it?
