macOS High Sierra no audio
Does anyone has problems with audio?
I can't get any sound on my system after the upgrade to macOS High Sierra.
Under System Preferences I can't access Sound pane either, whole system hangs while trying to load it.
After a while I get a Preferences Error message stating "Could not load Sound preference pane".
This is the EtreCheck log:
EtreCheck version: 3.4.5 (455)
Report generated 2017-09-29 02:38:22
Download EtreCheck from https://etrecheck.com
Runtime: 2:27
Performance: Excellent
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
No Audio
Hardware Information:ⓘ
iMac (27-inch, Mid 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 (i5-2500S) CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Handoff/Airdrop2: not supported
Wireless:
en1: 802.11 a/b/g/n
iCloud Quota: 864 MB available
Video Information:ⓘ
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 2560 x 1440
Disk Information:ⓘ
WDC WD1001FALS-403AA0 disk1: (1 TB) (Rotational)
[Show SMART report]
EFI (disk1s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB
Data (disk1s2 - Journaled HFS+) /Volumes/Data : 999.86 GB (517.36 GB free)
Samsung SSD 850 EVO 1TB disk0: (1 TB) (Solid State - TRIM: No)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB
(disk0s2) <not mounted>
[APFS Container]: 1000.00 GB
OPTIARC DVD RW AD-5690H
()
USB Information:ⓘ
USB20Bus
Apple Inc. FaceTime HD Camera (Built-in)
hub_device
Apple Inc. iPhone
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
USB20Bus
hub_device
Apple, Inc. Keyboard Hub
Logitech USB Receiver
Apple Inc. Apple Keyboard
Western Digital My Passport 259F
My Passport 259F disk3: (3 TB)
EFI (disk3s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB
[redacted] HD (disk3s2 - Journaled HFS+) /Volumes/Filip HD : 3.00 TB (2.35 TB free)
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
Virtual disks:ⓘ
Mac HD (disk2s1 - APFS) /
[Startup]: 1000.00 GB (860.92 GB free)
Physical disk: disk0s2 1000.00 GB (860.92 GB free)
(disk2s2) <not mounted>
[Preboot]: 1000.00 GB
Physical disk: disk0s2 1000.00 GB
(disk2s3) /Volumes/Recovery
[Recovery]: 1000.00 GB
Physical disk: disk0s2 1000.00 GB
(disk2s4) /private/var/vm
[VM]: 1000.00 GB
Physical disk: disk0s2 1000.00 GB
System Software:ⓘ
macOS High Sierra
10.13 (17A365) - Time since boot: about 5 hours
Gatekeeper:ⓘ
Mac App Store and identified developers
Kernel Extensions:ⓘ
/Applications/Plantronics Hub.app
[not loaded] com.plantronics.driver.PlantronicsDriverShield (4.3 - SDK 10.8) [Lookup]
/Library/Application Support/org.pqrs/Karabiner
[loaded] org.pqrs.driver.Karabiner (10.22.0 - SDK 10.12) [Lookup]
/Library/Extensions
[loaded] com.paragon-software.filesystems.ntfs (14.3.318 - SDK 10.5) [Lookup]
System Launch Agents:ⓘ
[not loaded] 10 Apple tasks
[loaded] 165 Apple tasks
[running] 113 Apple tasks
System Launch Daemons:ⓘ
[failed] com.apple.audio.coreaudiod.plist (Apple, Inc. - installed 2017-09-21)
[not loaded] 34 Apple tasks
[loaded] 177 Apple tasks
[running] 117 Apple tasks
Launch Agents:ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-08-20) [Lookup]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-09-26) [Lookup]
[running] com.amazon.sendtokindle.launcher.plist (Shell Script d18c2039 - installed 2016-09-27) [Lookup]
[loaded] com.cisco.anyconnect.gui.plist (? 40bd3462 0 - installed 2016-09-25) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]
[running] com.paragon-software.NTFS.fsnotify.agent.plist (Paragon Software GmbH - installed 2016-12-02) [Lookup]
[loaded] com.paragon-software.facebook.agent.plist (? 95fb0bd4 e9648c48 - installed 2016-12-02) [Lookup]
[loaded] com.paragon-software.ntfs.automount.plist (? 23af1e7e e9c701ec - installed 2016-11-29) [Lookup]
[loaded] com.paragon.updater.plist (Paragon Software GmbH - installed 2016-12-02) [Lookup]
Launch Daemons:ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-09-26) [Lookup]
[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-28) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 eb6bee8f - installed 2017-08-29) [Lookup]
[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-09-27)
[running] com.cisco.anyconnect.vpnagentd.plist (? a7cbca7 cb947496 - installed 2014-03-12) [Lookup]
[loaded] com.cisco.casperdaemon.plist (Shell Script ab24cb2c - installed 2014-02-19) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-09-27) [Lookup]
[loaded] com.jdi.ss.SSHelper.plist (SS Protect Limited - installed 2017-06-14) [Lookup]
[loaded] com.microsoft.autoupdate.helpertool.plist (Microsoft Corporation - installed 2016-08-03) [Lookup]
[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-09-11) [Lookup]
[running] com.paragon-software.NTFS.fsnotify.daemon.plist (? 66744841 f09f827c - installed 2016-11-29) [Lookup]
[running] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2016-12-02) [Lookup]
[loaded] com.paragon.NTFS.launch.plist (Apple, Inc. - installed 2017-09-21)
[loaded] com.rogueamoeba.instanton-agent.plist (Rogue Amoeba Software, LLC - installed 2017-06-22) [Lookup]
[not loaded] org.pqrs.Karabiner.load.plist (Shell Script 44439558 - installed 2016-10-31) [Lookup]
User Launch Agents:ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-07-28) [Lookup]
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-11) [Lookup]
[running] com.iMobie.AnyTransiCloudDownload.plist (? ? ? - installed 2017-03-10) [Lookup]
[not loaded] com.linotype.FontFolderProtector.plist (? 55dd65ec d7baaf4b - installed 2017-07-21) [Lookup]
[running] com.spotify.webhelper.plist (Spotify - installed 2017-01-21) [Lookup]
[not loaded] com.victorpimentel.TVShowsHelper.plist (Vctor Pimentel Rodrguez - installed 2016-10-09) [Lookup]
User Login Items:ⓘ
Deezer Application
(/Applications/Deezer.app)
Internet Plug-ins:ⓘ
JavaAppletPlugin: 15.0.1 (installed 2016-11-20) Check version
o1dbrowserplugin: 5.41.3.0 (installed 2017-09-27) [Lookup]
AdobeAAMDetect: 3.0.0.0 (installed 2017-09-26) [Lookup]
FlashPlayer-10.6: 27.0.0.130 (installed 2017-09-12) [Lookup]
AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-08-31) [Lookup]
Silverlight: 5.1.50901.0 (installed 2017-07-28) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-09-21)
Flash Player: 27.0.0.130 (installed 2017-09-12) [Lookup]
PepperFlashPlayer: 27.0.0.130 (installed 2017-09-13) [Lookup]
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]
AdobePDFViewer: 17.012.20098 (installed 2017-08-31) [Lookup]
MeetingJoinPlugin: Unknown (installed 2016-10-25) [Lookup]
Safari Extensions:ⓘ
[disabled] 1Password - AgileBits - https://agilebits.com/onepassword (installed 2017-09-21)
[disabled] Resize Window - Markus Mehlau - https://mehlau.net/resizewindow/ (installed 2016-09-26)
3rd Party Preference Panes:ⓘ
Flash Player (installed 2017-08-29) [Lookup]
Paragon NTFS for Mac® (installed 2016-12-02) [Lookup]
TVShows (installed 2015-05-02) [Lookup]
Time Machine:ⓘ
Time Machine not configured!
Top Processes by CPU:ⓘ
16%
plugin-container
12%
VTDecoderXPCService
10%
firefox
5%
WindowServer
3%
kernel_task
Top Processes by Memory:ⓘ
912 MB kernel_task
501 MB firefox
296 MB plugin-container
255 MB Google Chrome
173 MB Google Chrome Helper
Top Processes by Network Use:ⓘ
Input Output Process name
8 MB 85 KB firefox
780 KB 470 KB mDNSResponder
50 KB 88 KB usbmuxd
116 KB 10 KB CalendarAgent
26 KB 15 KB netbiosd
Top Processes by Energy Use:ⓘ
21.50 plugin-container
12.06 firefox
9.46 VTDecoderXPCService
8.96 WindowServer
Virtual Memory Information:ⓘ
2.42 GB
Available RAM
249 MB Free RAM
5.58 GB
Used RAM
2.18 GB
Cached files
60 MB Swap Used
Software installs:ⓘ
JamfCasperBinary_9.22:
(installed 2017-08-30)
JamfCasperBinary_9.22:
(installed 2017-08-30)
JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
(installed 2017-08-30)
JamfCasperBinary_9.22:
(installed 2017-08-30)
JamfCasperBinary_9.22:
(installed 2017-08-30)
Evernote: 6.12 (installed 2017-08-30)
JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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(installed 2017-08-31)
JamfCasperBinary_9.22:
(installed 2017-08-31)
JamfCasperBinary_9.22:
(installed 2017-08-31)
Adobe Acrobat DC (17.012.20098):
(installed 2017-08-31)
JamfCasperBinary_9.22:
(installed 2017-08-31)
JamfCasperBinary_9.22:
(installed 2017-08-31)
JamfCasperBinary_9.22:
(installed 2017-08-31)
JamfCasperBinary_9.22:
(installed 2017-09-01)
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(installed 2017-09-05)
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(installed 2017-09-05)
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(installed 2017-09-05)
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(installed 2017-09-05)
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(installed 2017-09-05)
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(installed 2017-09-05)
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(installed 2017-09-05)
JamfCasperBinary_9.22:
(installed 2017-09-05)
JamfCasperBinary_9.22:
(installed 2017-09-05)
Kindle: 1.20.3 (installed 2017-09-06)
Evernote: 6.12.1 (installed 2017-09-06)
JamfCasperBinary_9.22:
(installed 2017-09-06)
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(installed 2017-09-11)
JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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The Unarchiver: 3.11.2 (installed 2017-09-11)
JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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Adobe Flash Player:
(installed 2017-09-12)
JamfCasperBinary_9.22:
(installed 2017-09-12)
JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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Adobe Pepper Flash Player:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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The Unarchiver: 3.11.3 (installed 2017-09-18)
Evernote: 6.12.2 (installed 2017-09-18)
JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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Google Voice and Video:
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JamfCasperBinary_9.22:
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Image2icon: 2.8 (installed 2017-09-26)
Evernote: 6.12.3 (installed 2017-09-26)
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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Google Voice and Video:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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JamfCasperBinary_9.22:
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Install information may not be complete.
Diagnostics Information:ⓘ
2017-09-29 02:21:42 coreaudiod Crash [Open]
2017-09-28 23:25:50 universalaccessd Crash [Open]
2017-09-28 21:35:37 AdobeGCClient.app Crash [Open]
Cause: LaunchServices: registering extension point com.apple.textinputmethod-services at URL file:///System/Library/Frameworks/InputMethodKit.framework/
2017-09-27 01:41:27 Audio MIDI Setup.app Hang [Open]
2017-09-26 23:58:40 Firefox.app Crash [Open]
Files deleted by EtreCheck:ⓘ
2017-09-29 02:28:20 - ~/Library/LaunchAgents/com.bittorrent.uTorrent.plist - Unknown
2017-09-29 02:28:45 - /Library/LaunchAgents/com.cisco.pwpolicy.plist - Unknown
2017-09-29 02:28:45 - /Library/LaunchAgents/com.cisco.sspolicy.plist - Unknown
iMac (27-inch Mid 2011), Mac OS X (10.7.2)
