Hi there. Something odd is happening to my online iCloud account. Contacts on my phone shows the correct 'My Card' details as expected but when I login to iCloud through a browser, it's my wife's details. It even has the little head icon next to her entry in 'Contacts'. What's going on and how do I fix it? She & I use family sharing by the way.
iPhone 6, iOS 9.3.3
I would suggest that you do the following:
1. On your iOS device (and anywhere else you are signed into iCloud with Contacts turned on), and turn off Contacts. When you do that it will ask if you want to keep or delete the Contacts from the device/computer where you are turning them off. Select to KEEP them.
2. Then go into the Contacts app on iCloud.com and select them all by selecting the first one, hold down the Shift key, and then use the Down Arrow to select the rest. Then click the Delete button to delete them from iCloud.com.
3. Now, go back to your iOS device and turn Contacts back on. It will ask if you want to Merge them with iCloud. Select MERGE. Turn on Contacts in all the other places you turned them off and go ahead and Merge to ensure that you all of them get there (if one has a contact that another doesn't or something - they won't duplicate).
That should resolve the issue. I cannot begin to understand what happened, but this will restore everything the way it should be, and you can be extra alert for any untoward happenings going forward.
I have had Family Sharing set up for some time, and have had no issues like this, so not sure what might have happened? I am a bit confused when you state that you have access to "calendars, contacts etc as you would expect". Family Sharing provides sharing of Family Photo Albums, Family Calendars, and purchases, but as for normal iCloud stuff, that's it. It also provides a Family Sharing service for Apple Music, and now provides a Family Sharing service for iCloud Storage, but there is no co:mingling of data in the shared iCloud Storage scenario.
Cheers,
GB
I would suggest that you do the following:
1. On your iOS device (and anywhere else you are signed into iCloud with Contacts turned on), and turn off Contacts. When you do that it will ask if you want to keep or delete the Contacts from the device/computer where you are turning them off. Select to KEEP them.
2. Then go into the Contacts app on iCloud.com and select them all by selecting the first one, hold down the Shift key, and then use the Down Arrow to select the rest. Then click the Delete button to delete them from iCloud.com.
3. Now, go back to your iOS device and turn Contacts back on. It will ask if you want to Merge them with iCloud. Select MERGE. Turn on Contacts in all the other places you turned them off and go ahead and Merge to ensure that you all of them get there (if one has a contact that another doesn't or something - they won't duplicate).
That should resolve the issue. I cannot begin to understand what happened, but this will restore everything the way it should be, and you can be extra alert for any untoward happenings going forward.
I have had Family Sharing set up for some time, and have had no issues like this, so not sure what might have happened? I am a bit confused when you state that you have access to "calendars, contacts etc as you would expect". Family Sharing provides sharing of Family Photo Albums, Family Calendars, and purchases, but as for normal iCloud stuff, that's it. It also provides a Family Sharing service for Apple Music, and now provides a Family Sharing service for iCloud Storage, but there is no co:mingling of data in the shared iCloud Storage scenario.
Cheers,
GB
Because you both share the same Apple ID for iTunes & iCloud, and your wife has syncing for contacts/calendars turned on, on her phone, under iCloud. If you both use the same ID for iCloud, & both have contacts/calendars turned on, that's the way it is supposed to work.
To fix, one of you needs to get a separate ID for that stuff.
Check and make sure you aren't signed in with her Apple ID. You can't share contacts using Family Sharing.
That doesn't make sense. We have family sharing and she's part of my family group and does login with different details. We have access to calendars, contacts etc as you would expect but the issue is that my online iCloud shows my name but her profile (picture and details) are attached to it. On my phone however, it shows as me and my contacts has the head icon next to my contact details.
The issue here is that iCloud.com is mixing us up and jamming the information together.
As an addition, I've just noticed that my contact details have now vanished completely from iCloud.com
Really? Can’t share contacts? That’s rather short-sighted of apple.
Anyhow, I am signed in as me (on both my phone and iCloud.com) as it shows my name in the top right by the drop down (Ben) but her contact details are attached. Tried signing out and in again, same issue.
You can share contacts one by one.
It would not make sense for a family to have all their individual contacts shared. That would create unbearable clutter. Have you heard of teenagers? We have family calendars or other calendars that can be shared but contacts are contained in a single list. If we had multiple contact lists or files, then sharing calendar-style would work.
Well I disagree with that but that isn’t my issue. My issue is the strange hybrid login that iCloud has created. I’ve logged in and out several times but it’s still there. Anyone have any ideas as to how I can fix this?
Nice! This sounds like the kind of thing that would work. I'll give this a go and let you know if it works. I think I need to read up on iCloud as I didn't realise that it didn't share contacts and, like you, I'm at a loss as to why this bizarre combination occurred. It may solve the other issue I have in that my iCloud storage space (50gb) doesn't show in my wife's storage limit. If I can share that space now, I'll look in to that.
Thanks again.
iCloud online shows my wife as me
