Can anyone help me on this problem? I am using iPhone 6 and running iOS11.
In the files app I cannot see any option for files on my iPhone. I went to edit location and it just doesn't show there also.
I also tried taking a random file and tried using option "save to file". In the available locations the iPhone option now shows but the "Add" button is greyed.
Am I supposed to do some settings?
iPhone 6, iOS 11
Actually, it does solve your problem. On my iPhone only appears when you have compatible apps. The "folders" that appear actually represent the local storage managed by apps that sync with the Files app. Download Pages, create a document, and you'll see the folder representing Pages. The Files app has no local storage of its own. It just lets you access the storage of the other apps. You can only create new folders inside the storage of the other apps.
Actually, it does solve your problem. On my iPhone only appears when you have compatible apps. The "folders" that appear actually represent the local storage managed by apps that sync with the Files app. Download Pages, create a document, and you'll see the folder representing Pages. The Files app has no local storage of its own. It just lets you access the storage of the other apps. You can only create new folders inside the storage of the other apps.
Download either "Pages" or "Numbers" app and attempt to save a file from the app. It will then create the first folder in on my iphone. From then on, the "on my iphone" option should come alive in Files app.
Had the same problem, tried to save a word doc and pdf file to "on my iphone" location. Which wasn't showing up, only iCloud Drive.
I resolved by installing the "Adobe Acrobat" app, and then from within mail, when selecting the appropriate attachments, choosing "save to files" , the "On My iPhone" location showed up and was able to save both word doc and pdf file to my local storage.
Hope this helps someone.
Have you saved anything on your phone to Files? I have a 6 plus and it is there. Settings>notes>on my phone will also let you select it there too. Also, if you go to files there is an edit in the top right if you select browse on the bottom that will allow you to toggle on my phone to on if it is off.
Hi SidRose01. No, you cannot, because Photos is not one of the apps that syncs with Files.
The Files app is basically an updated iCloud Drive app, extended to interface with other cloud apps, and with some other apps. That's all it is. If you're looking for different features, you need one of the file managers from the app store, like FileExplorer or Documents 6.
As I had said in my original post, I am not able to save any file also. So that means there is currently nothing there.
I even reset my phone and set it up as new one (thinking some of my settings affected it) but of no luck.
Thanks for you reply but it doesn't solve my problem. At first in files app, in locations setting, "on my iphone" option is missing. Creating folder is next step.
I found some solution on below link, but then when saving to files, the Add option is greyed.
https://www.howtoisolve.com/on-my-iphone-or-on-my-ipad-missing-in-files-app-in-i os-not-showing/
Hi sapb. Please see my reply in this thread, link: Re: How do I create a folder "On My iPad" using iOS11 Folder app.
Me too,, i’m using iphone 5s and ios just upgraded 11.0.2
On My iPhone location disappeared 😢
this link is not useful
can't we create a folder in iFiles inside storage of iPhotos App?
Me too. No locations at all showing. Local or otherwise. When I go to “save to files” from other apps I’m prompted to pick a location but there are none so I can’t.
"On My iPhone" option missing in Files App
