Level 1

34 points

High Sierra screen artifacts

I'm seeing residual screen artifacts on my desktop and also in application windows that were previously active, but which have been hidden or closed. These artifacts are very faint, and I think over a suitable period of time, the initial set of artifacts "fade"... but they're replaced by artifacts from other open then hidden/closed windows.

Also, if I change the desktop to any solid color, I cannot see these artifacts. And they are visible only with certain background images. (I think if the background image being used is very bright or very dark then you cannot see these artifacts.

NOTE - the artifacts are VERY faint - I've attempted to create some screen shots, which as I look at the screen are relatively easy to see, but when I look at the actual screen shots, they are almost impossible to detect.

iMac (27-inch Mid 2011), macOS High Sierra (10.13), Display issues - 27" iMac mid 2012

Posted on Sep 29, 2017 10:06 PM

Top-ranking reply

Mawiamess

Level 1

4 points

Posted on Jan 25, 2018 7:18 AM

> First I tried to install High Sierra again, I thought it might have bugged on the last install. Nope.
> Then I backed up everything manually to an external hard drive and installed High Sierra from the scratch like I would be selling my mac, meaning I would have to install all my apps, fonts, and so on again. Did not help.

> After that I googled a lot how to do "downgrade" to the older version which Apple seems to made hard if you don't have experience with terminal or don't know about formatting but when I Followed multiple tutorials I managed to it quite easily but took a long time.

I did this last night and I can't promise I remember all the steps right way but shortly this is what I did I downloaded old os, made a USB stick installer and wiped everything in my computer. Found some good instructions here:https://www.macworld.com/article/2981585/operating-systems/how-to-make-a-bootabl e-os-x-10-11-el-capitan-installer-drive.…

1. Backup everything

2. Double check you backed up

3. Download the el capitan from App Store

4. Format, rename and partition 8-16gb USB stick the proper way (link up there tells everything^)
5. Move the installer to the formatted stick
6. Restart the computer with special command, erase everything from the hard drive (the link I posted did not mention this part so when I Rebooted with command + r and used disk utility to erase my hard drive (it will pop up macOS recovery with this command: About macOS Recovery - Apple Support)

7. Rebooted again with command + option to Install El capitan from the stick (the stick wont show with command +r )

8. Hope, pray and sacrifice your soul then wait that the installation goes all the way to the end and for me this took ages, it looked really worrying once in a while with looong stops only white screen showing or text saying " about a second left" meaning 20-30 minutes but IT WORKED.

No screen problems, ghosting or "burns", no lagging, no pinwheel of death at the moment.

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62 replies

Killbert

Level 1

4 points

Dec 14, 2017 7:16 AM in response to LuxViz

Same issue here. Late 2013 iMac that started to have image retention the day I upgraded to High Sierra. Tried the Nvidia webdriver (CUDA) but issue remains and it is actually rather problematic if you like myself work a lot with Photoshop or After Effects.

The artifacts or image retention starts to happen after a few minutes of usage.

How do we know or make sure that Apple is going to address this issue?

nik014

Level 1

4 points

Jan 2, 2018 4:54 AM in response to LuxViz

Also having the same issue...Before upgrading to High Sierra it appeared rarely, but after update started to appear quite often

macOS 10.3.2 (17C88)

iMac (27-inch, Late 2012)

3.4 GHz Intel Core i7

NVIDIA GeForce GTX 680MX 2 GB

Jan 10, 2018 11:10 AM in response to LuxViz

I wonder if Apple tests these upgrades? Any programmer would experience this problem that we all share in this blog. And it doesn't matter which program we are running, then quit. There remains a 1-3% ghost artifact of the last window on top of any current active program window. It makes watching video difficult and distracting. And a restart doesn't solve the situation. Sometimes it does. Most times, it doesn't. The iMac is supposed to be the most sophisticated computer in the world. Did the guy who vetted this before release have a death in the family?

The next time Mac offers a software upgrade.... I will wait until it's absolutely necessary before irreversibly upgrading.

Fool me once, shame on you. Fool me twice...

Jan 20, 2018 7:59 AM in response to CrowdedBlouse

So we should stop our work every ten minutes, let the screen saver run for 5, let the display turn off and then rinse and repeat? Seems like a total productivity killer. The problem most of us here seem to be having is severe image retention during normal, such as writing this reply. Unless I move the screen around every minute, I am going to have image retention linger. Does it go away eventually? Yes, but not after staying up on the screen for an annoying amount of time. For someone who is doing design work, it gets to be very difficult to accurately view what I am working on with these artifacts getting in the way.

Jan 20, 2018 10:10 AM in response to nik014

Perhaps now that Apple is repatriating $350 Billion from overseas, they could spend $20k reading these community blogs, rather that have their loyal clients try to figure out how to submit bug reports, while all we are trying to do is connect with our compatriots with similar problems to learn from each other.

Jan 23, 2018 1:56 PM in response to LuxViz

Exact same problem the moment I installed high sierra! Tried all kind of solutions like the white screensaver things, helps for a second and only after minutes it happens again. This basically stops me doing my work related image editing....

Inodes

Level 1

14 points

Feb 9, 2018 5:04 AM in response to LuxViz

Thank you for posting this! I am noticing exactly the same issue. It's extremely clear to see. It doesn't appear on my cinema display (only on iMac).

Worse still, ended up creating Raid 0 on my LaCie Big 5 using APFS. Although array was working for 2 days, the second I wiped my data the array would panic on a mount. Argh! Thankfully data was backed up (albeit via Backblaze - which I must commend. They restore data onto drive and sent it from San Mateo in Bay Area to Sydney, Australia in 4 days flat.

Jul 7, 2018 1:14 PM in response to LuxViz

I have got this too. I'm a designer and it is killing me. How am I supposed to work accurately with photoshop?

I think that I am going to bill apple for the hours I can't work because of it.

That seems fair right?

Jul 13, 2018 10:43 AM in response to LuxViz

I wonder if it's possible to discover which driver is causing the issue, and then replace it with a backup of the Sierra driver that works. Would it cause a conflict or compatibility issue? Does anyone know what driver it is? TIA!

Jul 31, 2018 12:37 PM in response to LuxViz

Same thing here on my iMac (27-inch, Late 2012), 3.4 GHz Intel Core i7, 32 GB 1600 MHz DDR3, VIDIA GeForce GTX 680MX 2048 MB

Vertical lines everywhere and burn in from applications. Apple needs to come up with a solution!

sbehn

Level 1

4 points

Dec 5, 2017 5:08 AM in response to LuxViz

I am having the exact same issue on my 27" iMac Late 2012 with High Sierra 10.13.1 (17B1003). Did anybody manage to solve this already? Its also shown on the lock screen.

Dec 15, 2017 2:33 PM in response to LuxViz

I am on 10.13.3 Beta (17d20a)

This is still happening frequently.

NVIDIA GeForce GTX 680MX 2GB

Imac 27-inch - late 2012

Dec 16, 2017 8:22 AM in response to LuxViz

Also having the exact same issue...

High Sierra: 10.13.2 (17C88)

Mac (27-inch, Late 2012)

3.4 GHz Intel Core i7

NVIDIA GeForce GTX 680MX 2 GB

Jan 20, 2018 7:05 AM in response to LuxViz

same issue...

High Sierra: 10.13.2 (17C88)

Mac (27-inch, Late 2012)

3.4 GHz Intel Core i7

NVIDIA GeForce GTX 680MX 2 GB

Jan 25, 2018 6:44 AM in response to Mawiamess

Could you please share with us how you re-installed El Capitan?

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High Sierra screen artifacts