Cannot print from iPad or iPhone after installing last update

Cannot print from iPad or iPhone after installing last update

Posted on Sep 30, 2017 2:58 AM

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Question marked as Top-ranking reply

Posted on Sep 30, 2017 3:06 PM

Hi there Mirmirnorway,

It sounds like you are unable to print using AirPrint since updating. We would recommend using these steps from the following article about AirPrint found here:

Use AirPrint to print from your iPhone, iPad, or iPod touch​

Get help if you can't print to your AirPrint Printer

Check these things if you see the message "No AirPrint Printers Found” or if you have issues printing:

  • Connect your AirPrint printer to your network using a Wi-Fi network or Ethernet connection. AirPrint devices connected to the USB port of an Apple AirPort Base Station or AirPort Time Capsule, or to your computer using Bluetooth connection, can’t use AirPrint.
  • After you turn on your printer, wait a few minutes before you try to print. Some printers might take a minute or two after powering on before joining your network.
  • On your iPhone, iPad, or iPod touch, check that your device has the latest version of iOS and that the app you're printing from is up to date.
  • Check with your printer's manufacturer to see if any firmware updates are available for your printer model.



Thanks for using the Support communities!
2 replies
Question marked as Top-ranking reply

Sep 30, 2017 3:06 PM in response to Mirmirnorway

Hi there Mirmirnorway,

It sounds like you are unable to print using AirPrint since updating. We would recommend using these steps from the following article about AirPrint found here:

Use AirPrint to print from your iPhone, iPad, or iPod touch​

Get help if you can't print to your AirPrint Printer

Check these things if you see the message "No AirPrint Printers Found” or if you have issues printing:

  • Connect your AirPrint printer to your network using a Wi-Fi network or Ethernet connection. AirPrint devices connected to the USB port of an Apple AirPort Base Station or AirPort Time Capsule, or to your computer using Bluetooth connection, can’t use AirPrint.
  • After you turn on your printer, wait a few minutes before you try to print. Some printers might take a minute or two after powering on before joining your network.
  • On your iPhone, iPad, or iPod touch, check that your device has the latest version of iOS and that the app you're printing from is up to date.
  • Check with your printer's manufacturer to see if any firmware updates are available for your printer model.



Thanks for using the Support communities!

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Cannot print from iPad or iPhone after installing last update

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