How can i login to my Apple Music

I already had my music entered i just updated my iOS and erased everything

iPhone 6s, iOS 11

Posted on Sep 30, 2017 8:39 AM

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Question marked as Top-ranking reply

Posted on Oct 5, 2017 2:05 PM

Hey Jcarreno95,

Thanks for the update. If you have already signed in with your Apple ID and enabled iCloud Music Library in the Settings and you still cannot access the music, are you able to use iTunes on a computer to access Apple Music? On the iPhone, are you signed in using the same Apple ID that has the active Apple Music Membership?


On your iPhone, iPad, or iPod touch

  1. Open the iTunes Store App.
  2. Scroll to the bottom and tap Sign In.
  3. Tap Use Existing Apple ID, then enter the Apple ID and password that you use with the iTunes Store.
  4. Tap OK.

When you sign in to the iTunes Store, you also automatically sign in to the Music, App Store, iBooks, and Podcasts apps on your device.

Sign in to the iTunes Store on your iPhone, iPad, iPod touch, Mac, PC, or Apple TV


Take care.
3 replies
Question marked as Top-ranking reply

Oct 5, 2017 2:05 PM in response to Jcarreno95

Hey Jcarreno95,

Thanks for the update. If you have already signed in with your Apple ID and enabled iCloud Music Library in the Settings and you still cannot access the music, are you able to use iTunes on a computer to access Apple Music? On the iPhone, are you signed in using the same Apple ID that has the active Apple Music Membership?


On your iPhone, iPad, or iPod touch

  1. Open the iTunes Store App.
  2. Scroll to the bottom and tap Sign In.
  3. Tap Use Existing Apple ID, then enter the Apple ID and password that you use with the iTunes Store.
  4. Tap OK.

When you sign in to the iTunes Store, you also automatically sign in to the Music, App Store, iBooks, and Podcasts apps on your device.

Sign in to the iTunes Store on your iPhone, iPad, iPod touch, Mac, PC, or Apple TV


Take care.

Oct 1, 2017 6:26 AM in response to Jcarreno95

Hello Jcarreno95,

After reviewing your post, it sounds like after you upgraded iOS all of your Apple Music content is now missing. This can happen if iCloud Music Library is disabled.

After you sign in to Apple Music with your Apple ID and turn on iCloud Music Library, you automatically have access to your music across all of your devices.​

Access your music collection on all of your devices with Apple Music
Thank you for using Apple Support Communities. Have a nice day.

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How can i login to my Apple Music

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