The little box that gives you preview of what you’re fast forwarding through on Netflix is gone.

I been having the same problem for maybe the past 2-3 weeks.

The fast forward preview pane is not working when using the Netflix app, but appears to be OK with most, not all, other apps.

I called Netflix, and after 40 minutes was told that it was an Apple problem and that their engineering staff have submitted a "ticket" to Apple to get a fix.

I tend to agree with what others have said about this being an App issue that falls in the Netflix court, but wasn't going to spend time arguing with them.

Maybe the best thing users can do is continue to call Netflix support, (866) 579-7172 to escalate the urgency to get it fixed.

Apple TV4

tvOS 11.0

It is now occurring on my system, however it is definitely an app issue as it is not system wide (and only occurring with Netflix). I will be contacting them, I suggest you stay in touch with them as well. The more users that let them know the better chance that something will be done.

I spoke to Netflix last night and was told that the Netflix “engineers” have confirmed (they checked during a 20 minute wait) the Apple TV change. I was told Netflix has assumed Apple deleted the feature to reduce video “load times”.

Netflix said they will contact Apple with this issue.

Both my Apple TV 3 and 4 with TVOS 11 have this lost the feature.

Still there on my system. Have you tried other apps? Rebooting ATV?

You need to give Netflix feedback

Working on my system and if it's only happening for you with Netflix then it's an app issue and not Apple

The 3rd Gen doesn't have apps or run TVOS

Agree - the feature works for all non-Netflix apps (e.g. Youtube, Trailers, etc.). Netflix says Apple controls their app.

I spoke to a Netflix rep last night and he checked with "Netlfix engineers" who replicated the problem. Call lasted 40 minutes.

I will call Netflix again.

they don't though like with iPhone and iPad apps they give an api the companies like netflix can made an app up against and apple test the app to verify it does not misbehave

you likely got a std. generic reply from a netflix supporter not knowing much about the subject or paying the developers in their end time while they troubleshoot as what the problem really is

That is misinformation, did you actually speak with someone or was it an email response? It is Netflix who develops the app and their responsibility to maintain/patch any issues. You would need to persist with them

That’s a possibility, in which case you would to give them the feedback so they can address it

I have the same problem. It is really annoying that great feature is gone. I tried reinstalling the Netlix app and restarting with no luck.

I have the same problem. It is really annoying that great feature is gone. I tried reinstalling the Netlix app and restarting with no luck.

I confirm (after updating my OS) all is OK - thanks for letting us know.

Don