Couldn't upgrade to High Sierra

I Could not upgrade macOS fro Sierra to High Sierra. Error display image below. I found problem both MacBook pro 2012 and iMac 2013. Please advise me. Thank you.


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MacBook Pro (13-inch, Mid 2012), OS X Mountain Lion (10.8.2)

Posted on Oct 1, 2017 7:00 AM

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Posted on Oct 1, 2017 7:27 AM

Hi nottp - I had a similar problem during my first attempted install. I would recommend restarting your machine into "Recovery" mode by pressing Command + R when restarting the computer. This will take you into a menu where you have the option of installing Mac OSX.


When you boot into recovery, it will take a few minutes. Make sure that you sign into your wifi network and then when you come to the main menu, you can select the option that says "Install Mac OSX." As long as you have the High Sierra installer downloaded onto your Mac, it should give you the option to do the install of High Sierra. This worked pretty well for me.

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Question marked as Top-ranking reply

Oct 1, 2017 7:27 AM in response to nottp

Hi nottp - I had a similar problem during my first attempted install. I would recommend restarting your machine into "Recovery" mode by pressing Command + R when restarting the computer. This will take you into a menu where you have the option of installing Mac OSX.


When you boot into recovery, it will take a few minutes. Make sure that you sign into your wifi network and then when you come to the main menu, you can select the option that says "Install Mac OSX." As long as you have the High Sierra installer downloaded onto your Mac, it should give you the option to do the install of High Sierra. This worked pretty well for me.

Oct 1, 2017 8:48 AM in response to nottp

Sorry to hear this did not work. I would try two things:


1) Restart your Mac back into Recovery mode and then use Disk Utility to perform "First Aid" on the drive where you want to install High Sierra.


2) Delete the copy of the High Sierra installer that you have and re-download a fresh copy of the installer from the App Store. Try your install again.


Sorry this is not working and hopefully we can get you back working again. The disk first aid should help though.

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Couldn't upgrade to High Sierra

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