These Apple technical support communities are supported by volunteer users.
We are all users here, just like you!
Cognizant Apple designers and engineers do not read these forums.
Apple supplies these forums for users to work out their product issues with other users, but these community forums ARE monitored/moderated by Apple Staff assigned to these community forums, but I do not think any info is ever passed on to who/mever the cognizant parties are who would need to know if there are any mounting issues with a product or software.
The only way to get Apple to listen to you is to use their feedback portion of their website.
Post your iPad Pro and Apple Pencil issues here.
iPad Feedback
http://www.apple.com/feedback/ipad.html
Apple employees read ALL feedback generated from all of the various feedback pages, but Apple employees will never respond with any type of direct, individual replies.
Good Luck to You!