iPhone 6 very slow with IOS 11 update

After receiving IOS 11.01.1 on my MGCT2LL/A1522 (iPhone 6), my phone is super slow. Apps hang, then close (like the Starbucks app), my purchased music would just stop in the middle of a song, then I had to close the app and re-open.

In general, everything is very slow to respond, and I have rebooted twice.


Any suggestions

Posted on Oct 1, 2017 5:02 PM

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Question marked as Top-ranking reply

Posted on Oct 11, 2017 9:03 AM

HERE'S THE FIX: Go into Settings> General> Reset> Reset All Settings (this will reset iOS settings, won't touch your apps)


WHAT THIS DOES: This will *not* erase your phone, but will reset most of the things you can adjust in settings on iOS (you'll need to re-enter you wifi, adjust notifications and privacy settings again, reset your default account for Calendar and Notes, etc, but all your email accounts and iCloud account will still be logged in and all working).


FIXES THIS ISSUE: I had the same issue: iPhone 6S. Upgraded. Even with 25GB free, I'd press a button and often have to wait 1-3 seconds for a response, or copy and paste selectors would be really slow to appear, even the keyboard was unresponsive... phone was barely unusable, literally. I think most people don't get it because most who updated to iOS 11 noticed it being a little slower but not 90% slower. Those like us need to take this step.


BACKGROUND: When I was scouring I found that erasing your phone and restoring from backup worked for people on Reddit, and that should be reliable. I was in the process of doing that myself and accidentally chose "reset all settings" instead of "erase all content and settings". My phone rebooted and all my apps are fine, just needed to go through iOS settings and readjust things.


ALTERNATIVES: This is obviously better than either (a) downgrading to iOS 10 or (b) making sure your phone (as it is now on iOS11) is backed up to iCloud, erasing it, and restoring from that backup.


The difference in speed is shocking.


Pretty sure this will work for you too.

733 replies

Oct 5, 2017 6:40 AM in response to Zoma55555

You have to download iOS 10.3.3 ipsw file from Apple server to your computer.

Then connect your iOS device to your computer.

Open iTunes app, select your device (iPhone or iPad).

Option-click the Restore button in iTunes and a standard file-selection dialog comes up allowing you to find your previously downloaded .ipsw file.

You lost all your personal data on device!

Run the recovery process.

Oct 20, 2017 11:29 AM in response to El Paso Steve

My phone had the same issues (iPhone6s+) when I installed iOS 11.0.1-11.0.3.

I couldn't live with that issues and very, very slow iPhone...

Two days ago I downloaded iOS 11.1 beta and I installed that version.

My very, very slow iPhone 6s+ with iOS 11.0.x (release public version) it is now very fast (enough for me) with iOS 11.1 (beta! version).

Beta version iOS 11.1 is better than release iOS 11.0! Incredible!

I have paid developer account so I can download iOS 11.1 beta version.

If you can download iOS 11.1 beta version will IMHO do it.

What's wrong with Apple? Never mind...

Oct 27, 2017 3:02 PM in response to jat2441

I just gave the beta 5 of 11.1 a try. On first impressions it SEEMS to be a tad faster. At least, so far, no delays in the keyboard, the camera APPEARS to launch a bit faster, apps in general seems a bit more responsive. I'd say it's a step in the right direction, and I truly hope that the final version continues with the improvements. I cannot yet comment on battery life, having installed it just half an hour ago. Will report in a few days to see if the apparent improvements hold. But, from this first impressions, if you iPhone is on the verge of being unusable, I'd say give the beta version a try. It might help out.

Nov 2, 2017 11:20 PM in response to elisioff

I just did the update to 11.1 and I am feeling pretty good about all of this now. Before on 11.0.3 my phone was almost useless. It was not slow, it would literally hang and be non responsive. I would restart, hard restart and nothing helped. But I have been playing around for about 10 minutes and I HOPE they finally got it on this last update. I was like some of these other users starting to talk about jumping ship. Really mad about all of this. But I encourage all of us to try this latest update. I think you will be happy

Jeff iPhone 6+

Nov 3, 2017 4:45 AM in response to Storrm68

Hey, you can still go back to 10.3.3. For some reason apple decided to start signing the 10.3.3 ios again only for the iphone 6s. It works. I just downgraded my friends phone last night. You have to download the 10.3.3 firmware file to your comfuter. Its a little over 2GB so it can take some time depending on your internet connection. You can get the 10.3.3 firmware file from https://ipsw.me. Then pick the iPhone 6s. You will see that apple is still once again signing iOS 10.3.3. Once you have that file dowmloaded to your computer, you will need to have the latest iTunes installed on your computer. makes sure you go into your iphone and disable Find my iPhone in your settings. Then connect your phone to your computer and make sure it gets picked up by iTunes. Not sure if you have a MAC or Windows. If you are on MAC, simply hold the Option key down and at the same time click the Restore iPhone button in iTunes. If you are on Windows hold down the Shift key and click the Restore iPhone button in iTunes. At this point it will ask you for that 10.3.3 file that you downloaded. Browse to that file and select it and iTunes will instantly start the restore process to iOS 10.3.3. Keep in mind that you will need to start this as a brand new phone if you haven't made a current backup of your iOS 10.3.3 data before you upgraded to iOS 11. I did this with my personal phone and to a friend's phone and it worked like a charm both tines. Once you back in 10.3.3, just make sure you go into your iCloud settings and turn off all automatic updates. Apple is constantly trying to get me to update to 11, but I just disregard the notifications. 10.3.3 is a away better iOS, especially for any phone below the iPhone 7. I could care less about all the new features. They purposely slow down the older phones so you go out and buy a new one. The 6s is a perfectly capable phone even now as it is over 2 years old. If you stay on 10.3.3, you will be able to use the 6s for another few years. Hope this helps you out.

Nov 17, 2017 6:22 PM in response to mo254

So far, the whole iPhone 6/6S users worldwide are NOT all having issues with iOS 11.

There is ONLY is small minority of iPhone 6/6S users reporting major slowdown issues with iPhone 6/6S.

If every single iPhone 6/6S user was having issues with iOS 11, these support communities would be full of more angry and upset users, like you.

This is simply NOT the case.

Every single worldwide iDevice user loads up their iDevices with lots of different apps and things that can cause different things to happen to any iDevice.

Apple does not and will not ever test for every possible user configuration.

There is NO way to ever be able to do that!

Do you always do your iOS app upgrades/updates over the air via WiFi or do you connect your iDevices to iTunes on a computer?

The most reliable way to make sure ANY iOS upgrade/update goes as smoothly and error free as possible is to do upgrades/updates through connecting an iDevice to a computer using iTunes.

WiFi data transfer can and has introduced errors in the transmission of data from time to time and large data transfers, like major iOS upgrades can have the possibility to introduce data errors during such a large iOS upgrade packet.

If you have the option to use iTunes to do ANY upgrade/update, then use the iTunes option.

I have never, EVER had any issues with any iOS upgrade/update going through iTunes on a computer.


That thoroughly stated,

Have you tried installing the latest iOS 11.1.2?

Nov 30, 2017 2:33 PM in response to MichelPM

"Should" and "will" are two different things. Note that Apple tested the battery in question and found it wanting (meaning below 80% capacity). Whether it should last longer or not is irrelevant; it didn't. There are various reasons it might not have; for example, charging it with a non-approved USB power source can damage it. Also, battery life is not measured in units of time; it is measured in units of full charge cycles. A full charge cycle means going from 0% to 100%, so if you charge it to 100% when it is at 50%, and do it twice, that is one full charge cycle. iOS batteries are rated for 500 full charge cycles. If you run the battery all the way down every day and then charge it overnight that would yield a life of 500 days, or about 17 months. Most people aren't that hard on their phones, but assuming it is charged at, say 50% on average, it's life would be about 2 3/4 years.

Dec 6, 2017 2:22 AM in response to El Paso Steve

francsalfrom had an interesting post about RAM on iPhone 6/6+ that is not viewable anymore. Is the problem with iPhone 6 that the iOS 11 requires more RAM than 1GB, as apparently 6s that has twice as much RAM doesn't seem to have the same problems with iOS 11. In that case, iPhone 6 users should be allowed to downgrade to iOS 10 or iOS11 adapted for less pyhsical memory.

Dec 10, 2017 2:08 AM in response to El Paso Steve

I have an iPhone 6 Plus with 64 GB. It’s brand new after replacement (due to acknowledged 6+ loose GPU chip).


I’m on 11.2 and have been in Public Beta Program since 11.0. So experiences are both from betas (which I of course know can have bugs) and ”stabile” public releases. I have had between 10-25 GB free space. I use iCloud Photos with Optimized on phone. I send feedback in beta program often. Right now the Feedback app crashes so I can’t. I have had the same setup, transferring content, settings, apps, etc via iCloud Restore (and before that iTunes restore) since many years back, I have no desire to and shouldn’t have to start from scratch. I have LTE with speeda up to 30-40 Mbps and my broadband at home is 100/100 Mbps.


The differences between iOS 10 and 11 are major.


I have tried all the known ”Speed up your phone” tips that all the websites suggests. And don’t even tell me the phone has to re-index... for two weeks? It has to re-index for a month? No.


CAMERA AND PHOTOS

I take a lot of photos and used to take a picture, edit it and send it off without delay. With iOS 11 I start the camera, 5 seconds before ut can take a picture. I take a few pictures and open the Photos app. The images are not there. It takes a minute for them to appear, after iCloud upload. Yes, first they upload hidden and then they appear. I press Edit and wait while it download the image. I wait some more. I press an edit function and wait some more. I turn the light setting back and forth and it reacts after a couple of seconds. And again. And again. When I am happy with the edits I click Done and the app tells me I can’t save the image due to a problem. I repeat the process. Sometimes it works on the third try. If I want to edit an older image sometimes it can’t download due to a problem and ”please try again later.”.


I have about 70 000 photos and 2 000 videos and also had that in iOS 10 where it was fast.


MESSAGES

When I write a message longer than 10 rows it becomes more and more slow to write and eventually it crashes. Many short messages is the ”solution”.


SAFARI

It can take up to a minute to load a site. Often it loads 10% of the content and then I scroll to white, white, white. I loads the site and jumps to the bottom of the page. It has to reload the site due to a ”problem” that appeared.


ROTATION

Don’t even get me started... It takes 3-5 seconds to rotate. Not always with normal sites, but always with video it cuts off half the image, then shows the background on half, then the video in 1/4 and then perhaps finally the whole video. Audio starts before with frozen image. In Youtube, on websites...


APPS

Slow to start, sometimes crash. Slow to use sometimes, sometimes not. I tried to figure out if it what it was. During updates (installation, not background updates) of apps (which it does when plugged into wall + Wifi) it’s almost heart breaking. Shouldn’t the system be smart enough to know I am playing a game and not suck all the processing power to install an updates app?


SCREEN RECORD

I have been successfull in about 1 in 10 recordings. I record to send to Feedback bug reports, but since I most often can’t record the bugs... It just stops recording and saves no file. I stop the recording and no file is saved. It just doesn’t work.


SCREEN SHOT

Sometimes it produces a thumbnail I can click and edit, sometimes not. Sometimes the edits and markers I make on the screenshot are saved, sometimes not.


PHONE AND TEXTS

Most often the call starts on the Apple Watch before it rings on the phone. Most often my computer gets a new iMessage before the phone. And why on earth can’t my bluetooth headset and Apple Watch not say the name on the caller? It’s in my Contacts. When David calles it just shows his number on the watch and reads his number on my headset...


SIRI

Oh, Siri.... Hey Siri! Hello Siri? Hi there Siri? Hola Siri!!! She does not react. So I press the button. And wait. Takes 2-3 seconds for her to start listening. Then another 5 seconds for her to react. On my Apple TV I just press the button and talk directly and she gets it directly. ”Turn on the sofa light” and she does it. But on the phone it takes 10 seconds....


By the way? Why can’t siri understand the word ”and”? ”Turn on sofa lights”. Done. ”Turn off kitchen lights”. Done. ”Turn off sofa lights AND turn on kitchen lights”. She has suddenly no clue what I am talking about...


CONCLUSION

I don’t think there us a conspiracy at Apple to make people buy the latest phones. With hundreds of millions of iPhones out there being used it would just be a dumb, costly move that would make no sence for customer satisfaction and reputation. If they wanted you to buy newer phones they wouldn’t spend millions of dollars on software development for older phones. I just think they focus to much on the new stuff that they forget the old. And since no Apple staff, no Vice Presidents and no tech journalists use older phones they don’t get the daily frustration that we do. And even though I belive that Cue and others use the latest betas I don’t think they do so on an old iPhone 6 Plus.


This being said and with the understanding that it takes a lot of engineer, programming, expertice in making an iOS for so many generations and variations of iPhones I still think they need to up their game. Get a grip and focus more on the millions of users of older models. And my phone model isn’t even three years old.


Nobody would accept these problems on a three year old car. And if Apple was a car company whos cars would stop, crash, go half the speed, take 10 seconds to turn left, take three attempts to open the trunk, sometimes suddenly in the middle of the night turn off the headlights and run choppy like there was water in the tanks... They would be bankrupt before you could say ”Hey Siri”.

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iPhone 6 very slow with IOS 11 update

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