Touch ID not Working in Iphone6

Question

govii1977 Author

Level 1

4 points

Touch ID not Working in Iphone6

Hi,

Good day to everyone. I have updated my Iphone6 to the latest IOS11. I found that after updating my touch ID is not

working anymore. I'm not sure if this a standard thing for the new IOS or something wrong with my existing Iphone.

Please update me on the above.

Thank You.

With Regards,

Govi Subramaniam

iPhone 6, iOS 11.0.1

Posted on Oct 1, 2017 7:07 PM

Reply

Answer 1

chris_g1

Community Specialist

Oct 2, 2017 12:42 PM in response to govii1977

Hello govii1977,

Thanks for using the Apple Support Communities.

I see that after updating to iOS 11 you are having an issue with Touch ID on your iPhone. Touch ID is great for making it easy for you to get into your device, so I'll be happy to help assist you with this.

I suggest following the troubleshooting steps in this support article: Get help with Touch ID on your iPhone or iPad .

Let me know if you have any questions.

Best Regards.

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