Black screen on Mac
Hello,
My Mac (see hardware specification Below ) is running under Sierra 10.12.6.
Since a few days I can work only max an hour before the screen gets black and let me no other option than reboot. Even the mouse is not visible.
My first impression is a problem with the cooling (fans) as the computer seems to be working longer after a long shutdown period. But I cannot be sure.
I use a pgm controlling the fans and make them run at more than 2000 rpm but it does not change anything. Sometimes I get the black screen after only a few minutes.
I used the MacOS utilities to completely reinstall a new Sierra OS. It did not solve the problem.
I tried to start in Diagnostic mode ( Startup holding the 'D' key with an ethernet cable connection) but I get a message " apple.com/support -3403D" and cannot complete a diagnostic.
Can somebody help me on this issue ?
Thank you
Eric
Hardware Overview:
Model Name: iMac
Model Identifier: iMac11,3
Processor Name: Intel Core i3
Processor Speed: 3,2 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 4 MB
Memory: 12 GB
Processor Interconnect Speed: 5,86 GT/s
Boot ROM Version: IM112.0057.B09
SMC Version (system): 1.59f2
Serial Number (system): W8******DB6
Hardware UUID: ****
<Personal Information Edited by Host>
iMac, iOS 10