Wrong Apple ID and I don’t know how to fix

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KylieP2002 Author

Level 1

32 points

Wrong Apple ID and I don’t know how to fix

So I just got the IOS 11 and I put the wrong ID in when it asked for the ID. So when I go to sign in to app stores and stuff it won’t let me because I put wrong one in. Also I go to settings and it shows the right one. So I don’t know what to do. Any help or feedback will be great.

Posted on Oct 2, 2017 7:43 PM

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Answer 1

Top-ranking reply

Teddy_B

Community Specialist

Oct 3, 2017 11:06 AM in response to KylieP2002

Hi, KylieP2002.

After reviewing your post, it appears you feel that you entered the incorrect Apple ID after updating your phone to iOS 11. Because of this, you're unable to update your applications. However, when you go to "Settings", it's showing the correct ID. I'm happy to help.

Sign in with your Apple ID -- Tap Settings > <your name>, and check the various areas your Apple ID is being used. If it's the incorrect ID, sign out, then sign in with the correct one.

Sign in on your iPhone, iPad, or iPod touch

Before you begin, update your device to the latest iOS.

When you use iOS 10.3 or later, you sign in to iCloud, the iTunes & App Store, iMessage, FaceTime, and your other Apple services in one place.

Go to Settings.

Tap Sign in to your [device].

Enter your Apple ID and password.

If you protect your account with two-factor authentication, enter the six-digit verification code and complete sign in.

If the setting "iTunes & App Store" shows the correct ID, please describe the issue you're having in greater detail.

Let me know how that goes and take care!

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