With Apple Watch 2, when both iPhone and Watch were connected within the house, both devices would ring. I could answer from watch or phone. Now, with Apple Watch 3, only the iPhone rings when a call comes in. If the watch is disconnected and using cellular, it will ring and/or make calls. But not when iPhone is on the same WiFi network. Any thoughts?
TIA
Brad
iMac, macOS Sierra (10.12.3), 3Tb Fusion Drive
Hi
The built-in cellular capability on Apple Watch Series 3 (GPS + Cellular) is only used when your Apple Watch is unable to connect either via Bluetooth or, as a fallback to a trusted Wi-Fi network.
It may help to check that your Apple Watch Series 3 is connecting to your home Wi-Fi network successfully when it cannot connect to your iPhone via Bluetooth:
Firstly, ensure that your Apple Watch and iPhone are connected via Bluetooth and also that your iPhone is connected to your Wi-Fi network:
On your iPhone, go to: Settings > Wi-Fi:
On your iPhone, enable Airplane Mode:
Check whether your Apple Watch has successfully connected to the Wi-Fi network by checking for the Wi-Fi icon at the upper-left of Control Centre (allow a short while for it to connect after losing the connection with your iPhone):
When finished, turn off Airplane Mode on your iPhone.
If you have not yet done so and if the feature is supported on your plan, it may help to check that Wi-Fi Calling is enabled on your devices:
More information:
About Bluetooth, Wi-Fi, and cellular on your Apple Watch - Apple Support
Hi
The built-in cellular capability on Apple Watch Series 3 (GPS + Cellular) is only used when your Apple Watch is unable to connect either via Bluetooth or, as a fallback to a trusted Wi-Fi network.
It may help to check that your Apple Watch Series 3 is connecting to your home Wi-Fi network successfully when it cannot connect to your iPhone via Bluetooth:
Firstly, ensure that your Apple Watch and iPhone are connected via Bluetooth and also that your iPhone is connected to your Wi-Fi network:
On your iPhone, go to: Settings > Wi-Fi:
On your iPhone, enable Airplane Mode:
Check whether your Apple Watch has successfully connected to the Wi-Fi network by checking for the Wi-Fi icon at the upper-left of Control Centre (allow a short while for it to connect after losing the connection with your iPhone):
When finished, turn off Airplane Mode on your iPhone.
If you have not yet done so and if the feature is supported on your plan, it may help to check that Wi-Fi Calling is enabled on your devices:
More information:
About Bluetooth, Wi-Fi, and cellular on your Apple Watch - Apple Support
If you have not yet done so and if the feature is supported on your plan, it may help to check that Wi-Fi Calling is enabled on your devices:
On your iPhone, go to: Settings > Phone > Wi-Fi Calling.
I had missed this Jonathan, and once I turned it ON, all seems to be well. Thank you.
Cheers
Brad
I think you also need to enable calls on other devices from your iPhone. Go to settings > phone > calls on other devices and make sure your watch is in the list. You may need to turn on WiFi calling too if you want to use your watch for calls on your home network when the iPhone is disconnected.
Thanks Jim. You are quite correct. I didn't have WiFi calling turned ON. It is now.
Cheers
Brad
I see this issue posted in various places and was pleased to test and verify that Wifi calling setting resolved this issue for me.
Jonathan, thank you for all your information. All my settings match your suggestions. So... am I correct in thinking that when the iPhone and the Apple watch 3 are connected via WiFi in the same house, that only the iPhone is answerable?
Certainly, only the iPhone rings at the moment, unless I am away from our WiFi network or the iPhone is off. With Apple watch 2, both iPhone and Watch would show a call or a message. I could answer from either.
Thanks
Brad
You're welcome! 🙂
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