GPS Navigation Issues post upgrade to iOS 11

I spoke to Apple care today as I use an iphone x on IOS 11.1 and was asked to toggle “background app refresh” to " on " for wifi and cellular data, which I did. This solved the GPS problem with maps and google maps not following me as I drove. Both maps app’s now work. They explained that when restored from Itunes from my iphone 7 IOS 10 to my new phone there was a software glitch and the location services weren’t updated. These have now been refreshed with turning this “ on”. I have put this “ off “ again as it uses lots of battery and data when apps keep checking for new info.

Just so you know, I spent weeks trying to figure this out hoping for an update. Spent hours with Apple technical support all levels to no avail.

Only replacing the wifi and gps antenna solved my problem. The GPS Diagnostic app and the Genius app they use shows the GPS hardware to be "working" but in fact something's wrong with it.

Check it out: iPhone 6 Antenna Flex Cable Replacement - iFixit

I have found a solution to this nagging problem, after speaking to Apple's customer care.

Pls go to Settings > General > Reset > Reset All Settings

This would certainly solve the problem of erratic GPS.

Happy navigation 🙂

Did you try restoring the phone as new (and not from backup)?

Restore as NEW. Then do NOT restore from a backup. See if it solves the problem. If it does, then your backup has corrupted software. If it does not, you might have a hardware problem.

You may have hardware issues with your devices, or there may be some other explanation.

I can say that I used my phones (originally iPhone 7 Plus, then iPhone 8 Plus, both running iOS 11) several times in the past few weeks in conjunction with Apple Maps, Google Maps and Waze and have never had any issues with them updating.

Likewise I know people who drive for GrubHub who use their iOS 11 phones with Apple Maps, Google Maps or Waze to route them to delivery locations with no issues; one of the devices is an SE.

To test GPS operation, open the Compass app and see if the reported Latitude and Longitude ever change; if not your device is for some reason not operating correctly with the GPS sensor.

If this is a systemic issue with certain models of iPhones, the service staff at your local Apple Store should be aware of it.

I had a similar issue with my iPhone 6 but I had not upgraded to iOS 11. My wifi suddenly got weak and my GPS was spotty (it could detect me when I was stationary, but not if I was moving, so maps and fitness trackers were useless).

I tried reinstalling etc and eventually upgraded to iOS 11 but there was no difference.

I took it in to a little repair place to have the wifi antenna replaced but it only needed a clean. Apparently there is something on the antenna that moves. I'm not sure of the specifics, but it was fixed and working perfectly within two hours and cost me $25.

Might be worth looking in to.

Make sure you have the latest version of Waze installed by checking for App Store updates.

If you do and Waze continues to report no GPS, you should make an appointment with your local Apple Store to have your phone looked at - but first make sure that your Location preferences are allowing your phone to share its location with Waze.

JUCOFan wrote:

Same issue here. Started several months ago likely after an o/s upgrade. Today I upgraded to an iPhone 7, restored from backup and to my dismay, GPS still is not working in my navigation apps.

This is incredibly frustrating. It’s not a hardware issue. Must be a software issue that Apple needs to resolve!

If the issue followed you across devices, it must be something related to some app you have installed or one of your settings somehow.

Unfortunately I have no advice as to how to track down which is responsible other than to go through apps you've added one by one until you find what is causing the issue for you.

I assume you've checked the obvious things like whether Settings -> Privacy -> Location Services is turned on.

I have the same problem. Apple Maps, Google Maps, Waze.

Start navigation, the icon for my location just wiggles, but never moves as I am driving.

Waze reports, no GPS, but I downloaded the GPS info map and it reports my lat / long changing over time.

This is a MAJOR issue as navigation no longer works at all on my iPhone 6 with iOS 11.0.3 installed.

I talked with 3 separate Apple Engineers yesterday for over 2.5 hours and no progress was made. Diagnostics show the GPS to be working but the apps (Waze, Google Maps, Apple Maps) do not work. They pick up my initial location and correctly calculate my desired route but do not update as I travel. The engineers walked me through many steps including reset specific\all settings, restore device as new phone, etc.. Nothing worked. A Senior Engineer made me run Google Maps for 3 minutes while recording the screen - only to realize there was no way for me to send him the 52MB file.

I am now waiting for a Senior Engineer to get back to me with no SLA on receiving a reply. I suspect this an iOS issue as multiple GPS-related apps are failing and the diagnostics are showing that nothing is wrong. I also suspect some antipathy at Apple in allocating resources to address this, hoping we all move on to newer phones. As this issue continues with no resolution, I am tempted to try a Samsung. I have a good friend who loves it and he has never had an issue. And unlike iPhones, their costs are not rising astronomically.

I've found GPS to function, but is noticeably less responsive than under iOS10. When driving I'm now frequently missing turns, and my phone worked pretty well in the NYC subway (using wifi and cell signals) and now hardly works. Both my wife and I are seeing this behavior when we upgraded to 11--she has a 7 Plus and I have a 7.

Same issue here. Started several months ago likely after an o/s upgrade. Today I upgraded to an iPhone 7, restored from backup and to my dismay, GPS still is not working in my navigation apps.

This is incredibly frustrating. It’s not a hardware issue. Must be a software issue that Apple needs to resolve!