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My iPad is frozen on support.apple.com/iPad/restore

I’ve pressed the home button and the power button, releases the power button once the apple logo comes up, but still takes me back to this screen. I also do not own a computer.

What is happening?

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Posted on Oct 5, 2017 9:13 AM

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Question marked as Top-ranking reply

Posted on Oct 5, 2017 9:18 AM

Mokkori wrote:


I’ve pressed the home button and the power button, releases the power button once the apple logo comes up, but still takes me back to this screen.

Recovery mode, the procedure that you're trying to do, requires a computer. If you do not have one, you'll need to use someone else's. Visit an Apple Store, even a local library, or some public place that has one. Or borrow one from a friend.

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Question marked as Top-ranking reply

Oct 5, 2017 9:18 AM in response to Mokkori

Mokkori wrote:


I’ve pressed the home button and the power button, releases the power button once the apple logo comes up, but still takes me back to this screen.

Recovery mode, the procedure that you're trying to do, requires a computer. If you do not have one, you'll need to use someone else's. Visit an Apple Store, even a local library, or some public place that has one. Or borrow one from a friend.

My iPad is frozen on support.apple.com/iPad/restore

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